Ld Dir, Population Health - Field

CVS Health • Jackson Heights, NY

2d • Onsite

About The Position

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Location: Flushing, New York Position Summary Oak Street Health®, a part of CVS Health, helps older adults stay healthier and live fuller lives through our 230 centers across 27 states. Our value-based care model helps us consistently deliver better patient experiences and outcomes. At Oak Street, Population Health drives both our clinical and economic model and is focused on delivering high-quality, cost-effective care. As a Population Health Director, you will play a critical role in supporting our Oak Street Health patients, providers and business by designing and implementing key Population Health priorities. The PHD will work on programs and interventions, targeted to the right patients, to improve quality and cost of care. The PHD will be an effective cross team leader, working side by side with providers, care teams, operations team members, and Treehouse team members. Content areas for the Director will include, but not be limited to, transitions-in-care, pharmacy and medication adherence, HEDIS / Stars, accurate clinical documentation, and medical cost management – with a focus on avoidable admissions. This will require building relationships with our clinicians, including primary care physicians, nurse practitioners, pharmacists, psychiatrists, registered nurses, licensed clinical social workers, and others. This is a fast-paced, high visibility role to ensure that we are driving innovation and improvement rapidly and consistently within an Oak Street division. This role will be aligned with a geographic division to rapidly drive results. This role will report directly to the Regional Vice President with a dotted line to the central Population Health team.

Requirements

• 5+ years of applicable experience in healthcare / population health / working with healthcare providers; or other similar fields
• Excellent communication skills
• Ability to build the trust with a wide range of stakeholders and hold teams accountable
• Demonstrated history of strong leadership and data driven decision making
• Incredible level of organization, initiative, and collaboration
• Excellent analytical skills with ability to develop business cases, ROI analysis, and financial analysis.
• Expert in Excel, Google Apps, project management
• Quick learner comfortable with a high level of ambiguity
• Bachelor’s degree required
• US work authorization
• Someone who embodies being “Oaky”

Nice To Haves

• Graduate degree preferred but not required (MBA, MPH)

Responsibilities

• Own strategic planning, execution and the ongoing refinement of Population Health programs in the respective region.
• Work side by side with regional leaders and center care teams to support the Oak Street care model including but not limited to clinical documentation excellence, workflow optimization, and avoidable admission prevention.
• Develop creative solutions to support accurate clinical documentation and avoidable admission prevention strategies that are scalable across multiple centers.
• Work closely with functional leaders in the central office to develop strategy and program design for accurate clinical documentation and medical cost / admission efforts.
• Analyze data to monitor performance, identify opportunities, and drive results toward population health execution in the region.
• Be accountable for medical scribe cohort recruitment, retention, performance and engagement in the respective region to ensure clinical documentation excellence.
• Be accountable to key population health metrics including but not limited to quality measures, utilization measures, and financial measures.
• Other duties, as assigned

Benefits

• Mission-focused career impacting change and measurably improving health outcomes for Medicare patients
• Paid vacation, sick time, and investment/retirement 401K match options
• Health insurance, vision, and dental benefits
• Opportunities for leadership development and continuing education stipends
• New centers and flexible work environments
• Opportunities for high levels of responsibility and rapid advancement
• medical, dental, and vision coverage
• paid time off
• retirement savings options
• wellness programs

What This Job Offers

• Job Type: Full-time
• Career Level: Director