Lawn Specialist
Holganix•Kansas City, MO
•Onsite
About The Position
To deliver high-quality lawn applications, diagnose turf issues, and provide a consistent, professional customer experience that drives lawn health and customer satisfaction.
Requirements
- Average customer satisfaction score: 90%+
- <5 documented service redos per month
- 100% RealGreen documentation compliance
- Routes completed within scheduled timeframes
- Recommend additional technical solutions directly to customers
- Request schedule adjustments with manager approval
Nice To Haves
- Cannot change pricing
- Cannot add/remove customers from routes
- Cannot issue refunds/credits
Responsibilities
- Complete scheduled lawn applications (fertilizer, weed control, grub/pest treatments)
- Document all services in RealGreen with detailed notes and recommendation.
- Inspect property for disease, decline, weeds, and treatment needs
- Communicate with customers when on-site (door hangers, notes, knock-only when needed)
- Maintain equipment and truck cleanliness
- Review weekly route and confirm supply needs
- Communicate recurring lawn issues to Lawn Production Manager
- Spring: heavy fertilization/weed pre-emerge, customer education
- Summer: heat/disease monitoring, homeowner communication
- Fall: overwinter treatments, aeration seeding support
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
