Law Firm Office Services Site Supervisor
About The Position
The Site Supervisor is responsible for overseeing the daily operations and ensuring exceptional client service at a client office. In this pivotal role you will provide various administrative support which will include copy, print, mail, hospitality, facilities and receptionist services. Will be responsible for the supervision of all employees at the site, including hiring, recruiting, assignment of work, training and development of their professional skills. If you thrive in a professional business environment and seek to join an organization with true career growth opportunities, we invite you to apply to join our dynamic team.
Requirements
- High School Diploma; Bachelor's degree in Business Administration, Facilities Management, Hospitality Management, or related field, or equivalent experience.
- 5+ years of experience managing office services, facilities, workplace operations, or related functions.
- 3+ years of supervisory or management experience.
- Experience managing vendors, contracts, and budgets.
- Strong customer service orientation and problem-solving skills.
- Proficiency with Microsoft Office Suite.
- Strong leadership and team management skills.
- Excellent verbal and written communication abilities.
- Ability to manage multiple priorities in a fast-paced environment.
- Strong organizational and project management skills.
- Financial acumen and budget management experience.
- Ability to build strong relationships with attorneys, staff, vendors, and clients.
- High attention to detail and commitment to service excellence.
Responsibilities
- Serves as the principal liaison between the employees and the Client
- Supervises and delegates to the team to ensure productivity goals are met and team provides excellent client service
- Continuously looks for opportunities to increase the efficiency of operation
- Seeks opportunities to increase services and makes recommendations to the key contact
- Demonstrates proficiency in explaining all products, services, turnaround times, delivery schedules and guarantees to the client
- Recruits and interviews potential candidates for available positions at the site
- Hires, trains, supervises, evaluates and develops all personnel assigned to the site
- Schedules personnel to ensure compliance with performance standards and makes sure contracted hours of operation are covered without incurring overtime
- Assists Manager with tracking productivity and collects all information necessary to provide leadership and the client with monthly reports
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k) retirement plan
- Paid Time Off (PTO)
- annual bonus
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
