Law Firm Office Services Site Manager
About The Position
Our mission is to provide modernized technology platforms, elevated technology support, and valuable insights, empowering our clients to excel in what they do best. We are seeking a professional and customer service focused Site Manager to join the Opensity Solutions team at our law firm client's downtown office. In this pivotal role you will manage a team to provide various administrative support which may include copy, print, mail, hospitality, facilities and receptionist services. If you thrive in a professional business environment and seek to join an organization with true career growth opportunities we invite you to apply to join our dynamic team.
Requirements
- High School Diploma or equivalent
- Previous management experience in a client service oriented field, preferably in a professional services outsourcing environment
- Detail oriented with good verbal and written communication skills, with the ability to resolve complaints
- Strong initiative required; ability to work independently with minimal direct supervision
- Working knowledge of Microsoft products such as MS Word, Excel, and Outlook
- Ability to lift or move 40 lbs. or greater
- Ability to grasp, lift or carry packages on a standard wheeled cart with a load capacity of 75 lbs.
- Ability to walk, bend, kneel, stand or sit for an extended period of time
Responsibilities
- Serves as the principal liaison between Opensity Solutions, the client’s administration and the site employees
- Provide elevated concierge style customer service to all end-users at the site
- Provides onsite leadership with the Opensity Solutions team, and encourages staff development in their careers
- Continuously looks for opportunities to increase the efficiency of our on-site operations
- Seeks opportunities to increase our capabilities and makes recommendations to the key contact
- Demonstrates proficiency in explaining all products, services, turnaround times, delivery schedules and guarantees to the client
- Recruits and interviews potential Opensity candidates for available positions at the site
- Hires, trains, manages, and evaluates all personnel assigned to the site
- Schedules personnel to ensure compliance with performance standards and makes sure contracted hours of operation are covered without incurring overtime
- Compiles, collects, and reporting for all data necessary to provide the client with monthly management reports
- Displays high ethical standard, integrity, work ethic, and loyalty
Benefits
- may be eligible for an annual bonus
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
