Law Enforcement Warehouse Logistics Associate

VANCE OUTDOORS INC•Columbus, OH

3d•Onsite

About The Position

This position involves pulling and shipping products, generating invoices, and other customer service duties. It is a team-oriented environment working with inside and outside sales staff. The role includes processing Police Department orders, working with Accounting to ensure proper invoicing, tracking shipped orders for delivery issues, updating customers with order statuses, and managing inventory as it arrives. The associate will also perform other duties and special projects assigned by management, follow company procedures and policies, and enforce safety, health, and security rules.

Requirements

Associate’s Degree and three to five years related experience and/or training; or equivalent combination of education and experience
Ability to read and comprehend simple instructions, short correspondence, and memos
Ability to write simple correspondence
Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization
Ability to add and subtract two-digit numbers and to multiply and divide with 10s and 100s
Ability to perform these operations using units of American money and weight measurement, volume, and distance
Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions
Ability to deal with problems involving a few concrete variables in standardized situations
Above-average knowledge of Microsoft Suite, CRM systems, Point of Service Systems; Internet Software
Regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear
Frequently required to walk
Occasionally required to stoop, kneel, crouch, or crawl
Must regularly lift and /or move up to 10 pounds and occasionally lift and/or move up to 50 pounds
Standing and walking for extended periods
Lifting and moving packages
Stocking and straightening merchandise in the warehouse
Typing data into a computer system terminal
Participating in inventory counts

Nice To Haves

Analytical - Synthesizes complex or diverse information; uses intuition and experience to complement data
Problem Solving - Identifies and resolves problems in timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem-solving situations; uses reason even when dealing with emotional topics
Project Management - Communicates changes and progress
Technical Skills - Assesses own strengths and weaknesses; pursues training and development opportunities; strives to continuously build knowledge and skills; shares expertise with others
Customer Service - Manages difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance; meets commitments
Interpersonal Skills - Focuses on solving conflict, not blaming; maintains confidentiality; listens to others without interrupting; keeps emotions under control; remains open to others' ideas and tries new things
Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; demonstrates group presentation skills
Teamwork - Balances team and individual responsibilities; exhibits objectivity and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests; able to build morale and group commitments to goals and objectives; supports everyone's efforts to succeed
Visionary Leadership - Displays passion and optimism; inspires respect and trust; mobilizes others to fulfill the vision; provides vision and inspiration to peers and subordinates
Change Management - Communicates changes effectively; builds commitment and overcomes resistance; prepares and supports those affected by change; monitors transition and evaluates results
Leadership - Exhibits confidence in self and others; inspires and motivates others to perform well; effectively influences actions and opinions of others; accepts feedback from others; gives appropriate recognition to others
Quality Management - Looks for ways to improve and promote quality; demonstrates accuracy and thoroughness
Diversity - Shows respect and sensitivity for cultural differences; promotes a harassment-free environment
Ethics - Treats people with respect; keeps commitments; inspires the trust of others; upholds organizational values
Organizational Support - Follows policies and procedures; completes administrative tasks correctly and on time; supports organization's goals and values; supports affirmative action and respects diversity
Judgment - Displays willingness to make decisions; exhibits sound and accurate judgment; supports and explains reasoning for decisions; includes appropriate people in the decision-making process; makes timely decisions
Motivation - Sets and achieves challenging goals; demonstrates persistence and overcomes obstacles; measures self against standard of excellence; takes calculated risks to accomplish goals
Professionalism - Approaches others in a tactful manner; reacts well under pressure; treats others with respect and consideration regardless of their status or position; accepts responsibility for own actions; follows through on commitments
Quality - Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality; applies feedback to improve performance; monitors own work to ensure quality
Quantity - Meets productivity standards; completes work in timely manner; strives to increase productivity; works quickly
Safety And Security - Observes safety and security procedures; determines appropriate action beyond guidelines; reports potentially unsafe conditions; uses equipment and materials properly
Adaptability - Adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation; able to deal with frequent change, delays, or unexpected events
Attendance/Punctuality - Consistently at work and on time; ensures work responsibilities are covered when absent; arrives at meetings and appointments on time
Dependability - Follows instructions, responds to management direction; takes responsibility for own actions; keeps commitments; commits to long hours of work when necessary to reach goals; completes tasks on time or notifies appropriate person with an alternate plan
Initiative - Volunteers readily; undertakes self-development activities; seeks increased responsibilities; takes independent actions and calculated risks; looks for and takes advantage of opportunities; asks for and offers help when needed
Innovation - Displays original thinking and creativity; meets challenges with resourcefulness; generates suggestions for improving work; develops innovative approaches and ideas; presents ideas and information in a manner that gets others' attention