Law Enforcement Support Specialist

City of Henderson•Henderson, NV
•Onsite

About The Position

The City of Henderson Police Department is recruiting to create an eligibility list and fill one vacancy for a Law Enforcement Support Specialist. Under general supervision, this position performs specialized clerical work in support of the Police Department and related duties as assigned. The vacancy is in the Fingerprint Unit within the Records Division; the employee may also be required to work in other Records Division units. The role involves in-person contact with people who have extensive criminal histories and combines technical, clerical, and customer-service duties. The employee provides fingerprinting services for state licensing, City employees, business license applicants, criminal justice applicants, Police Department contract workers, people associated with crime scenes, and convicted persons and/or sex offenders. Fingerprints are produced on hard-copy cards and submitted electronically to the State of Nevada. The employee also issues photo identification badges for City employees, volunteers, Citizen’s Academy participants, and contractors, coordinates access requests with department Key Coordinators, and submits photos to appropriate agencies for verification. Other work includes providing and reviewing registration questionnaires for convicted persons and/or sex offenders; responding to inquiries; checking information for accuracy and forwarding documentation to relevant agencies; and conducting CJIS inquiries for warrants, arrests, and convictions. The position receives business license applications, processes fingerprint requirements, completes employment background requests, and disseminates authorized contact, arrest, and conviction information. The employee performs records-retention tasks according to local and state schedules and processes cash, credit, and debit transactions, balancing the cash drawer, resolving discrepancies, and handling funds securely. The position has a four-day, 38-hour workweek, typically 7:00 a.m. to 5:00 p.m., subject to change at the City’s discretion. An alternative or flexible schedule outside normal business hours may be required, including evenings, weekends, holidays, or extended hours. Appointment is subject to successful completion of required background and other pre-employment examinations. The final selection stage includes a police background investigation and completion of a Personal History Questionnaire.

Requirements

  • Graduation from high school or equivalent.
  • Three years of full-time experience performing responsible clerical duties involving public contact and extensive customer service.
  • Keyboarding proficiency sufficient to type 35 net words per minute.
  • Pass a nationwide fingerprint-based record check and a wants/warrants check.
  • Complete Security Awareness and NCIC/NCJIS certification within six months of hire or transfer, obtain annual recertification, and maintain NCIC/NCJIS certifications as a condition of continued employment.
  • Be available in Henderson, Nevada, for the assessment process on the listed assessment dates if seeking consideration.
  • Complete the required pre-employment background investigation, polygraph examination, medical/physical examination, and drug and alcohol test.

Nice To Haves

  • Two years of full-time clerical experience in a legal setting or criminal justice agency.
  • College coursework in criminal justice.
  • Bilingual proficiency in verbal and written communications.

Responsibilities

  • Provide fingerprinting services for state licensing requirements, City employees, business license applicants, criminal justice applicants, Police Department contract workers, people associated with crime scenes, and convicted persons and/or sex offenders.
  • Produce hard-copy fingerprint cards and submit fingerprints electronically to the State of Nevada.
  • Issue photo identification badges for City employees, volunteers, Citizen’s Academy participants, and contracted personnel.
  • Coordinate access requests with department Key Coordinators and submit required photos to appropriate agencies for verification.
  • Provide and review registration questionnaires for convicted persons and/or sex offenders; respond to inquiries, verify accuracy, and forward documentation to relevant agencies.
  • Conduct CJIS inquiries for warrants, arrests, and convictions.
  • Receive business license applications, process fingerprint requirements, and complete employment background requests.
  • Disseminate authorized contact, arrest, and conviction information.
  • Perform records-retention tasks in accordance with local and state schedules.
  • Process cash, credit, and debit transactions; maintain a balanced cash drawer, resolve discrepancies, and securely handle financial transactions.
  • Perform specialized clerical work in support of the Police Department and related duties as assigned.

Benefits

  • Medical, dental, vision, and prescription drug insurance.
  • Basic life and accidental death and dismemberment insurance.
  • Long-term disability insurance.
  • Employee Assistance Program.
  • Nevada PERS retirement benefits.
  • Retirement Health Savings account.
  • Deferred compensation plans (457(b) and 401(a)).
  • Voluntary pet, auto/home, and life insurance.
  • 529 College Savings Plan.
  • Employer-paid financial wellness benefits and education.
  • Public Service Loan Forgiveness program through the federal government.
  • Tuition and certification reimbursement program.
  • Paid leave and holidays.
  • Family and Medical Leave and Extended Leave Policy.
  • Four-day, 38-hour workweek.
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