Law Enforcement Software Manager 2026-02601

State of Wyoming•Cheyenne, WY

10d

About The Position

The Wyoming Department of Transportation (WYDOT) is seeking a Law Enforcement Software Manager for the Wyoming Highway Patrol. The role is primarily responsible for administrative management of Tyler Technologies Computer Aided Dispatch (CAD), Mobile, LERMS, Enforcement Mobile, and integrated software used by the Patrol. The manager works across agency divisions to support software availability, system optimization, and data accessibility, providing technical assistance, system configuration, and user support so supervisors and leadership can access and retrieve operational and analytical data. The position coordinates agency projects and planning, supports system improvements and upgrades, and provides guidance to system users and managers. It also involves project evaluation, data analysis and reporting, committee participation, statutory interpretation, and management or assistance with grants and contracts. The position is in an average office setting. It is non-exempt. WYDOT is a Drug-Free Workplace and uses E-Verify for newly hired employees.

Requirements

Bachelor's degree, typically in Business/Project Management, and 1–2 years of progressive project-management work experience with knowledge at the Project Management Analyst level; alternatively, 4–6 years of progressive project-management work experience with knowledge at that level.
Knowledge of business and management principles related to project planning and resource allocation.
Knowledge of statutes, rules, and policies relevant to the division's responsibilities.
Knowledge of the development, operation, oversight, and maintenance of agency information systems.
Knowledge of law enforcement and public safety technology, terminology, and practices.
Knowledge of quality assurance standards and procedures, project management tools and templates, time management, and state contract procurement and administration.
Verbal and written communication skills, including discretion and sound judgment.
Ability to plan, implement, and evaluate programs, processes, and projects.
Ability to establish and maintain high work standards and staff commitment to those standards.
Ability to assess and prioritize multiple tasks, projects, and demands; perform assignments from general outlines or broad instructions; develop goals, objectives, and policies for public safety communications services; respond to inquiries and resolve technological complaints; and liaise with relevant internal and external parties.

Nice To Haves

Bachelor's degree in computer management, management information systems, business administration, or a related field, or four years of work experience in a technical branch of information technology or as a business analyst for information technology integrations.
Experience with NCIC/CJIS Certification.
POST Instructor Certification in various disciplines.
Project Management Professional Certification.

Responsibilities

Coordinate and manage agency projects and long- and short-range planning.
Coordinate and evaluate project recommendations from Agency Executive Management.
Formulate plans for system improvement.
Participate in the Division management team and contribute to decisions affecting the Division.
Interpret state and federal statutes.
Make planning decisions about projects recommended for funding.
Facilitate committees and/or represent the agency on committees.
Compile, analyze, and evaluate data and prepare reports on project or program effectiveness.
Meet with and review the work of consultants or others preparing studies for planning or evaluation of resource utilization.
Provide technical assistance and guidance.
Manage or assist in managing grants and contracts, including selection, negotiation, contracting, and consultant payment.
Develop project schedules and define scope and testing plans for system upgrades.
Define user roles and advise and guide system users and managers in system use and problem resolution.
Administer the Patrol's CAD, Mobile, LERMS, Enforcement Mobile, and integrated software.
Support software availability, system optimization, and data accessibility through technical assistance, configuration, and user support.