LAW ENFORCEMENT DISPATCHER (CLASS TITLE: DUTY OFFICER)
About The Position
The Florida Fish and Wildlife Conservation Commission’s Division of Law Enforcement, Technology & Communication Services Section, is hiring civilian law enforcement dispatchers (classified as Duty Officers) for its Sanford Regional Communications Center in Seminole County. The posting may be used to fill multiple vacancies. Duty Officers operate advanced communication systems and make critical, independent decisions supporting law enforcement officers and public safety. They dispatch officers, handle sensitive information, and coordinate communications and documentation in real time. The role offers advancement opportunities, salary incentives, paid leave, and agency-sponsored training and state certification.
Requirements
- Ability to work rotating shifts, including nights, weekends, and holidays.
- Availability for emergency call-ins.
- Proficiency in Microsoft Word, Excel, and Outlook.
- Minimum typing speed of 35 correct words per minute.
- Ability to pass required background checks and pre-employment testing.
- Obtain CJIS certification within six months.
Responsibilities
- Operate and monitor radio, telephone, and statewide FCIC/NCIC systems.
- Dispatch officers to emergencies, conservation incidents, and citizen reports.
- Track officer safety and location during high-risk operations.
- Issue BOLOs and manage law enforcement communications.
- Evaluate and deliver criminal or confidential information.
- Maintain expert knowledge of laws, procedures, and regulations.
- Support the agency with administrative communication tasks.
- Produce swift, accurate typed documentation while coordinating numerous tasks in real time.
- Work as part of a mission-driven team protecting Florida’s people and natural resources.
Benefits
- State health and life insurance.
- Dental, vision, and disability options.
- Annual and sick leave package.
- Nine paid holidays.
- Tuition waivers for college courses.
- Retirement plan.
- Employee Assistance Program.
- Agency-sponsored training and state certification.
- Shift differentials: 10% for evenings and 15% for overnights.
- Communications Training Officer incentive of 5% while training.
- Career development paths.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
