LAW ENFORCEMENT DISPATCHER (CLASS TITLE: DUTY OFFICER)
About The Position
The Florida Fish and Wildlife Conservation Commission (FWC), Division of Law Enforcement, Technology & Communication Services Section, is hiring multiple civilian law enforcement dispatchers (class title: Duty Officer) for the Lake Worth Regional Communications Center in Palm Beach County. Duty Officers support the agency’s conservation law enforcement mission by operating advanced communication systems and making critical, independent decisions to support officers and protect Florida’s people, wildlife, and natural resources. The position involves fast-paced multitasking, real-time coordination, and accurate typed documentation. The advertised annual salary is $44,204.68 ($1,700.18 bi-weekly), with shift differentials of 10% for evenings and 15% for overnights, and a 5% Communications Training Officer incentive while training. Career development paths are available. The role requires rotating shifts, including nights, weekends, and holidays, as well as availability for emergency call-ins.
Requirements
- Ability to work rotating shifts, including nights, weekends, and holidays.
- Availability for emergency call-ins.
- Proficiency in Microsoft Word, Excel, and Outlook.
- Minimum typing speed of 35 correct words per minute.
- Ability to pass required background checks and pre-employment testing.
- Obtain CJIS certification within six months.
Responsibilities
- Operate and monitor radio, telephone, and statewide FCIC/NCIC systems.
- Dispatch officers to emergencies, conservation incidents, and citizen reports.
- Track officer safety and location during high-risk operations.
- Issue BOLOs and manage law enforcement communications.
- Evaluate and deliver criminal or confidential information 24/7.
- Maintain expert knowledge of laws, procedures, and regulations.
- Support the agency with essential administrative communication tasks.
- Provide swift, accurate typed documentation while coordinating numerous tasks in real time.
- Work as part of a mission-driven team protecting Florida’s people and natural resources.
Benefits
- State health and life insurance.
- Dental, vision, and disability options.
- Annual and sick leave package.
- Nine paid holidays.
- Tuition waivers for college courses.
- Retirement plan.
- Employee Assistance Program.
- Agency-sponsored training and state certification.
- Shift differentials: 10% for evenings and 15% for overnights.
- 5% Communications Training Officer incentive while training.
- Career development paths.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
