Laundry Supervisor

Auberge Collection • Dallas, TX

2d

About The Position

The Laundry Supervisor oversees the hotel’s laundry, uniform, and guest laundry operation, ensuring guest-room linen, towels, uniforms, guest clothes, and other textiles are processed safely, efficiently, and to the hotel’s quality standards. The role supervises laundry team members, coordinates daily workflow, monitors supplies and equipment, and supports a clean, organized, service-focused operation that supports housekeeping and guest satisfaction.

The supervisor plans and coordinates workloads and linen requirements with other departments; inspects processed items for cleanliness, condition, finishing, and presentation; and arranges rewash, repair, or replacement when needed. The role monitors linen inventory and supply use, maintains orderly and hygienic work areas, oversees commercial laundry equipment and workplace safety, and reports maintenance needs. Additional duties include training employees, preparing schedules, recording attendance and production, responding to linen requests, resolving routine service issues, and following hotel policies, brand standards, and applicable health, safety, and environmental requirements.

Success is reflected in consistent linen quality and availability, timely fulfillment of departmental requests, safe and efficient work practices, controlled supply use, and effective team performance.

Requirements

• Previous experience in hotel laundry or a commercial laundry operation.
• Knowledge of laundry processes, textile care, stain treatment, and commercial laundry equipment.
• Ability to organize workloads, guide a team, and maintain consistent quality standards.
• Good problem-solving and record-keeping skills.
• Professional and clear communication skills.
• Ability to stand for extended periods and lift or move laundry loads as required, with or without reasonable accommodation.
• Flexibility to work shifts, weekends, and holidays according to hotel operations.
• Strong attention to detail and organizational skills.
• Ability to work independently and as part of a team.

Nice To Haves

• Supervisory experience.
• Bilingual abilities.

Responsibilities

• Supervise, assign, and support laundry team members across washing, drying, ironing, folding, sorting, and linen distribution.
• Supervise and support uniform team members and oversee processing guest clothes and team member uniforms.
• Plan daily workloads and coordinate linen requirements with housekeeping, food and beverage, and other departments.
• Inspect processed linen, guest clothes, and uniforms for cleanliness, condition, correct finishing, and presentation; arrange rewash, repair, or replacement as needed.
• Monitor linen par levels, stock movement, and inventory; report shortages, losses, and damage.
• Operate or oversee commercial laundry equipment and ensure staff follow operating instructions and safety procedures.
• Maintain cleaning schedules and ensure laundry areas are orderly, hygienic, and compliant with hotel standards.
• Track detergent and supply usage, control waste, and report maintenance needs promptly.
• Train employees on work procedures, equipment use, quality expectations, and workplace safety.
• Prepare shift schedules, record attendance and production, and communicate operational updates to management.
• Respond promptly to linen requests and resolve routine service issues in coordination with other departments.
• Follow hotel policies and applicable health, safety, and environmental requirements.
• Report equipment malfunctions or maintenance issues promptly.
• Ensure proper use and care of all laundry equipment.
• Assist with handling and processing guest laundry requests, if applicable.
• Adhere to housekeeping policies, procedures, and brand standards.
• Meet productivity and quality expectations for linen processing.
• Communicate effectively with team members regarding needs.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed