About The Position

The Laundry / Housekeeping Associate maintains cleanliness, organization, and presentation throughout the property. The position primarily supports laundry operations and may also assist with housekeeping duties, including cleaning guest rooms, bathrooms, common areas, and other assigned spaces. The associate is expected to be dependable, detail-oriented, flexible, and willing to help wherever needed to maintain a clean, comfortable, and welcoming environment. Laundry duties include collecting, sorting, washing, drying, folding, and organizing linens, towels, and other laundry items; ensuring laundry is clean and readily available; maintaining the laundry room and equipment; reporting damaged, stained, or missing items; and monitoring supplies. Housekeeping duties include preparing guest rooms; making beds; changing linens; dusting, vacuuming, and sanitizing surfaces; cleaning and disinfecting bathrooms; replenishing amenities and supplies; maintaining hallways and common areas; responding to housekeeping requests; and ensuring rooms and work areas meet cleanliness and presentation standards. The associate also follows cleaning and safety procedures, uses products and equipment appropriately, reports maintenance concerns and hazards, and performs other duties as assigned.

Requirements

  • Ability to work independently and as part of a team.
  • Strong attention to detail and organizational skills.
  • Ability to manage multiple tasks and adjust priorities as needed.
  • Dependable, punctual, and able to follow instructions.
  • Ability to stand, walk, bend, lift, and perform physical tasks throughout the shift.
  • Ability to lift and carry laundry bags, linens, and cleaning supplies.
  • Flexibility to assist in both laundry and housekeeping operations, including cleaning guest rooms and other housekeeping assignments when operational needs require.

Nice To Haves

  • Previous laundry or housekeeping experience is preferred but not required.

Responsibilities

  • Collect, sort, wash, dry, fold, and organize linens, towels, and other laundry items.
  • Ensure linens and laundry items are clean, properly handled, and readily available.
  • Maintain the cleanliness and organization of the laundry room and equipment.
  • Report damaged, stained, or missing linens and supplies.
  • Monitor laundry supplies and notify management when inventory is low.
  • Clean and prepare guest rooms as needed, including making beds, changing linens, dusting, vacuuming, and sanitizing surfaces.
  • Clean and disinfect bathrooms, including toilets, showers, sinks, mirrors, and floors.
  • Replenish room amenities, toiletries, towels, and other necessary supplies.
  • Maintain cleanliness of hallways, common areas, and other designated spaces.
  • Respond to housekeeping requests and assist with room preparation as assigned.
  • Ensure rooms and work areas meet established cleanliness and presentation standards.
  • Assist other housekeeping and property operations team members as needed.
  • Follow proper cleaning procedures and safety guidelines, and use cleaning products and equipment appropriately.
  • Report maintenance concerns, safety hazards, or other issues to management.
  • Perform additional duties as assigned to support daily operations.
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