Laundry Attendant - Housekeeping Department

Peregrine Hospitality•Tuscaloosa, AL

1d•Onsite

About The Position

As a Laundry Attendant, you will be responsible for supporting and ensuring the cleanliness of guest rooms/floors and responding to guest service requests. You will switch linen racks daily, ensure supplies are fully stocked, and clean drinking glasses for guest rooms. You will also stock housekeeping carts and linen closets with amenities and supplies for room attendants, and deliver supplies directly to them. Anticipating guests’ needs and responding promptly to all service requests is crucial. You will monitor and maintain the cleanliness, sanitation, and organization of assigned work areas, including guestroom floors, hallways, public areas, stairwells, linen closets, vending areas, and foyers. This role requires using correct cleaning chemicals according to OSHA regulations and hotel requirements, and transporting carts with supplies and linens securely and in a timely manner. You will remove all trash, dust, debris, and foreign particles, and complete recurring projects such as shampooing and vacuuming floors. Ensuring guestroom hallways are clean and clear of obstructions is also a key responsibility. Refurnishing housekeeping with supplies and towels as needed, completing special projects, and turning over lost and found items to the Supervisor are part of the role. You will follow 4 Keys service standards, standard operation procedures, and safety standards, work cohesively with co-workers and other departments, and adhere to attendance and reliability standards. Additional duties as assigned by management will also be part of the role.

Requirements

Must be able to prioritize and work efficiently with limited supervision.
Must be detail oriented and able to multi-task efficiently.
Must be able to speak and understand and communicate the primary language(s) used in the workplace.
Must possess excellent communication, follow-up, and organizational skills.
Must have the ability to push, pull, bend, squat and lift on a regular basis up to 50 pounds.
Safety requirements of PPE as needed for duty assigned and with use of required tools and equipment.
Must be able to perform job functions with attention to detail, speed and accuracy; prioritize, organize and follow-up.
Be a clear thinker, remaining calm and resolving problems using good judgment.
Follow directions thoroughly; understand a guest’s service needs; work cohesively with co-workers as part of a team.
Endure various physical movements throughout the work areas.
Satisfactorily communicate with guests, management and co-workers to their understanding.
High School diploma or GED equivalence preferred
Minimum 3 months housekeeping or relevant experience

Responsibilities

Switch linen racks daily and ensure supplies are fully stocked.
Responsible for cleaning drinking glasses for guest rooms.
Stock housekeeping carts with supplies.
Stock linen closets with amenities and supplies for room attendants and deliver supplies directly to room attendants.
Anticipate guests’ needs, respond promptly and acknowledge all guests service requests.
Monitor and maintain cleanliness, sanitation and organization of assigned work areas including guestroom floors, hallways and public areas, stairwells, linen closets, vending areas, and foyers.
Use correct cleaning chemicals for designated surfaces, according to OSHA regulations and hotel requirements.
Transport cart with cleaning supplies, amenities and linens to assigned guest room and room attendants securely and in a timely manner.
Remove all trash, dust, debris and foreign particles.
Complete reoccurring projects including shampoo, vacuum floors, pick up trash.
Ensure all guestroom hallways are clean and clear of trash, debris or items.
Refurnishes housekeeping with supplies, towels etc. as required in designated areas.
Complete special projects as assigned.
Turn over any lost and found items from guest rooms to the Supervisor.
Follow 4 Keys service standards, standard operation procedures, and safety standards.
Follow safety and security procedures.
Work cohesively with co-workers and all departments as part of a team.
Follow all appropriate policies and procedures while constantly striving to improve standards of operations.
Adhere to attendance and reliability standards.
Follow all additional duties as assigned by management.