Laundry Attendant

Sunridge Hotel Group•Sierra Vista, AZ

12d•Onsite

About The Position

The Laundry Attendant is responsible for maintaining the condition of all hotel linen in accordance with the standards of Sunridge through efficient cleaning and processing. This role involves meeting and exceeding customer and team member expectations by providing excellent service and teamwork, communicating effectively, and adhering to hotel policies and procedures. The attendant will ensure maximum cleaning effectiveness by sorting laundry, operating and maintaining laundry equipment, and folding linen. Minimizing safety hazards and maintaining a favorable working relationship with colleagues are also key aspects of this position.

Requirements

Ability to meet and exceed customer and team member expectations.
Ability to provide value-added service to customers.
Effective communication skills with customers, co-workers, and supervisors.
Teamwork and cooperation with co-workers.
Ability to meet Sunridge service standards.
Ability to sort laundry efficiently.
Ability to operate and maintain laundry equipment.
Ability to fold linen.
Adherence to hotel policies and procedures.
Punctuality and adherence to schedule.
Adherence to hotel grooming and dress standards.
Knowledge of and adherence to safety rules and procedures.
Ability to report problems and unusual matters to supervisor.
Ability to perform duties in a timely and efficient manner.
Ability to maintain a favorable working relationship with colleagues.
Ability to project a favorable image of the company.
Ability to achieve required threshold scores according to brand and Sunridge inspections.

Responsibilities

Maintain the condition of all hotel linen in accordance with Sunridge standards through efficient cleaning and processing.
Provide value-added service to customers by exceeding expectations.
Communicate effectively with customers, co-workers, and supervisors.
Demonstrate teamwork by cooperating and assisting co-workers.
Meet Sunridge service standards.
Sort laundry prior to washing according to fabric type, color, item, or soil concentration to ensure maximum cleaning effectiveness.
Pull damaged and/or stained linen prior to loading washers.
Ensure maximum loading capacity of machines.
Load washers and dryers to recommended weights.
Save energy by setting dryers for proper heating and cooling times.
Place only proper linens in the dryer to be dried.
Operate, maintain, and clean laundry equipment according to Sunridge standards.
Inform supervisor or management of any mechanical failures or supply shortages.
Fold all linen to closets and storage areas.
Adhere to hotel policies and procedures.
Attend work on time as scheduled.
Follow hotel grooming and dress standards.
Minimize safety hazards by following all safety rules and procedures.
Keep immediate supervisor promptly and fully informed of all problems or unusual matters of significance.
Perform all duties and responsibilities in a timely and efficient manner in accordance with established company policies and procedures.
Maintain a favorable working relationship with all other company employees.
Project a favorable image of Sunridge and the hotel to the public.
Perform such other ancillary and related duties as may be assigned by Supervisor or Manager.
Achieve required threshold scores according to brand and Sunridge inspections.