Provincetown Marina Launch Operator

Ocean HavensProvincetown, MA
Onsite

About The Position

Provincetown Marina is seeking professional, energetic, and customer-focused Launch Drivers to join their team. The launch service is a vital part of the marina experience, transporting guests safely and efficiently between shore and vessels on moorings throughout Provincetown Harbor. The ideal candidate is friendly, reliable, safety-conscious, and committed to providing exceptional customer service while operating marina vessels in a professional manner. Safety is always the top priority.

Requirements

  • Must possess a valid U.S. Coast Guard Launch Operator's License (OUPV/6-Pack or greater).
  • Valid driver's license required.
  • Previous boating experience required; launch, passenger vessel, or commercial vessel experience preferred.
  • Ability to safely operate small commercial passenger vessels.
  • Ability to use VHF radio communications professionally.
  • Strong customer service and interpersonal skills.
  • Ability to lift and carry up to 50 pounds.
  • Comfortable working outdoors in varying weather conditions.
  • Ability to swim.
  • Ability to read, write, and communicate effectively.
  • Reliable, punctual, and detail-oriented.

Nice To Haves

  • Knowledge of Provincetown and Provincetown Harbor is highly desirable.

Responsibilities

  • Safely operate launch vessels in Provincetown Harbor while adhering to all maritime regulations and marina policies.
  • Provide first-class customer service to marina guests, transient boaters, and mooring customers.
  • Assist passengers boarding and disembarking launch vessels safely.
  • Transport guests, crew, luggage, provisions, and supplies to and from vessels on moorings.
  • Maintain clear and professional communication via VHF radio with marina staff, guests, and harbor traffic.
  • Conduct pre-trip and post-trip vessel inspections and complete daily vessel checklists.
  • Monitor weather and harbor conditions to ensure safe operations.
  • Assist with fueling, cleaning, and routine maintenance of launch vessels.
  • Maintain cleanliness of vessels, launch docks, waiting areas, and associated facilities.
  • Support marina events and activities that may occur outside normal operating hours.
  • Provide local knowledge and recommendations to visitors, helping create a memorable Provincetown experience.
  • Contribute to a positive, safe, and professional team environment.
  • Perform additional marina-related duties as assigned.
  • Perform all duties in a manner that ensures the safety of themselves, their passengers, fellow employees, and marina property.
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