Provincetown Marina Launch Operator

Ocean Havens•Provincetown, MA

6h•Onsite

About The Position

Provincetown Marina is seeking professional, energetic, and customer-focused Launch Drivers to join their team. The launch service is a vital part of the marina experience, transporting guests safely and efficiently between shore and vessels on moorings throughout Provincetown Harbor. The ideal candidate is friendly, reliable, safety-conscious, and committed to providing exceptional customer service while operating marina vessels in a professional manner. Safety is always the top priority.

Requirements

Must possess a valid U.S. Coast Guard Launch Operator's License (OUPV/6-Pack or greater).
Valid driver's license required.
Previous boating experience required; launch, passenger vessel, or commercial vessel experience preferred.
Ability to safely operate small commercial passenger vessels.
Ability to use VHF radio communications professionally.
Strong customer service and interpersonal skills.
Ability to lift and carry up to 50 pounds.
Comfortable working outdoors in varying weather conditions.
Ability to swim.
Ability to read, write, and communicate effectively.
Reliable, punctual, and detail-oriented.

Nice To Haves

Knowledge of Provincetown and Provincetown Harbor is highly desirable.

Responsibilities

Safely operate launch vessels in Provincetown Harbor while adhering to all maritime regulations and marina policies.
Provide first-class customer service to marina guests, transient boaters, and mooring customers.
Assist passengers boarding and disembarking launch vessels safely.
Transport guests, crew, luggage, provisions, and supplies to and from vessels on moorings.
Maintain clear and professional communication via VHF radio with marina staff, guests, and harbor traffic.
Conduct pre-trip and post-trip vessel inspections and complete daily vessel checklists.
Monitor weather and harbor conditions to ensure safe operations.
Assist with fueling, cleaning, and routine maintenance of launch vessels.
Maintain cleanliness of vessels, launch docks, waiting areas, and associated facilities.
Support marina events and activities that may occur outside normal operating hours.
Provide local knowledge and recommendations to visitors, helping create a memorable Provincetown experience.
Contribute to a positive, safe, and professional team environment.
Perform additional marina-related duties as assigned.
Perform all duties in a manner that ensures the safety of themselves, their passengers, fellow employees, and marina property.