Launch Operations Associate

Entrepreneurs First • ,

3d • Onsite

About The Position

Entrepreneurs First is hiring a Launch Operations Associate to own the day-to-day operations of its San Francisco Launch program. The associate will be a regular point of contact for founders throughout the program, from onboarding through Demo Day, and will support the Launch team in delivering a strong founder experience and building EF’s reputation as a place to find early-stage companies.

The role includes running core program touchpoints, managing founder onboarding and logistics, and coordinating flagship events such as fireside chats, roundtables, Kickoff week, and quarterly Demo Days. It also involves keeping founder and cohort records complete and current using EF’s tools and automations. The role is based at the San Francisco office, with attendance required four to five days a week, and regularly involves evening or weekend events.

Requirements

• At least 1–2 years of experience in an operational, customer-facing role, such as event operations, program coordination, community, or hospitality.
• A track record of delivering work with many moving parts on time and without overlooking tasks.
• Comfort using tools such as Airtable, Slack, Canva, Google Workspace, Notion, Luma, and Calendly, or willingness to learn them.
• Meticulous attention to detail in record-keeping, tracking, and follow-up.
• Strong interpersonal and communication skills, with confidence representing an organization to founders, speakers, and partners.
• Able to work in a fast-paced, changing environment and take ownership with limited supervision.
• Able to work at the San Francisco office four to five days a week and regularly attend evening or weekend events.

Responsibilities

• Run core Launch program touchpoints, supporting the Launch investor team and Product & Systems Associate.
• Lead program onboarding and founder logistics, serving as founders’ first point of contact.
• Own operations for Launch events, including speakers, run of show, venue, and attendees.
• Maintain complete and current founder and cohort records using tools and automations.
• Support the Launch Product & Systems and Operations teams in delivering quarterly Demo Days.
• Prioritize and deliver a varied workload, adapting to changing needs and solving operational problems in real time.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed