Launch/Carrier Specialist

Goosehead InsuranceWestlake, OH

About The Position

The Launch Specialist plays a critical role in onboarding agents across Goosehead’s corporate and franchise channels by guiding them through business setup, licensing, and training preparation. For franchise agents, this includes supporting entity formation, office setup, and compliance logistics, while for corporate agents it involves licensing support, study material preparation, and training readiness. Launch Specialists also verify system setup, troubleshoot issues, and ensure consistent communication throughout the process. Post-onboarding, they provide continued support with office moves, entity changes, and employee updates, ensuring agents remain set up for long-term success. Since 2003, Goosehead has been changing the face of the insurance industry and making the search for great coverage a piece of cake. We’re committed to finding the best policies and rates, and that starts with our team. Our people are smart, inclusive, hungry for success, and strive everyday to win. There is noble purpose in all our efforts. The work we do matters. Not only are we fixing a broken industry, we get to win professionally and financially while doing it. If you think you have what it takes to grow with our company, we would love to meet you. Not finding the right fit? Let us know you're interested in a future opportunity by clicking Get Started below or create an account by clicking 'Sign In' at the top of the page to set up email alerts as new job postings become available that meet your interest!

Requirements

  • Experience in onboarding agents.
  • Knowledge of business setup, licensing, and training preparation.
  • Familiarity with entity formation, office setup, and compliance logistics for franchise agents.
  • Experience with licensing support, study material preparation, and training readiness for corporate agents.
  • Ability to verify system setup and troubleshoot issues.
  • Strong communication skills.
  • Experience providing post-onboarding support for office moves, entity changes, and employee updates.

Responsibilities

  • Guiding agents through business setup, licensing, and training preparation.
  • Supporting franchise agents with entity formation, office setup, and compliance logistics.
  • Assisting corporate agents with licensing support, study material preparation, and training readiness.
  • Verifying system setup and troubleshooting issues.
  • Ensuring consistent communication throughout the onboarding process.
  • Providing continued support with office moves, entity changes, and employee updates post-onboarding.
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