Carrier Compliance Specialist

eShipping, LLCMaryland Heights, MO
Hybrid

About The Position

The Carrier Compliance Specialist is responsible for maintaining the integrity and efficiency of carrier data within the organization’s TMS systems. This role involves entering and managing carrier profiles, including the creation of SCACs (Standard Carrier Alpha Codes), to ensure accurate tracking and system integration. The role will also perform ongoing maintenance of the carrier database to support operational accuracy and compliance. Additionally, the position provides administrative support through report management, correspondence handling, and data entry tasks related to carrier operations. This individual will work from eShipping's office in Maryland Heights, MO. After initial training, this role is eligible for a hybrid schedule of three days per week working from the office and two from home. Normal shift is M-F from 8am to 5pm.

Requirements

  • Ability to work independently while balancing appropriate collaboration with leadership oversight
  • Excellent customer service, time management, and prioritization skills
  • Excellent oral and written communication skills in person and via phone
  • Able to utilize sound, independent judgment and make responsible decisions and recommendations.
  • Excellent follow-through and detail orientation
  • Able to effectively utilize computer programs including Word and Excel and TMS system
  • Ability to work with a variety of people and personality styles
  • Able to work within a climate controlled, fast-paced team environment, performing primarily sedentary work requiring sitting at a computer terminal for long periods of time; maintaining standard office hours and working overtime as necessary to meet customer needs
  • Strong ability to persuade and positively influence others

Nice To Haves

  • Industry experience is not required but highly preferred

Responsibilities

  • Entering carriers into the Jaguar system and creating SCACs (Standard Carrier Alpha Codes) to ensure proper tracking and system integration.
  • Perform regular updates and maintenance on the internal carrier database to ensure accuracy and efficiency in operations.
  • Perform various administrative duties as assigned, including managing reports, correspondence, and data entry tasks related to carrier operations.
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