Carrier Integration Specialist

Brown & Brown Insurance•Milwaukee, WI

11d•$80,000 - $90,000

About The Position

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. PlanIT is seeking a Carrier Integration Specialist to join our growing team. The Carrier Integration Specialist serves as the vital link between the Brown & Brown analytics team and our carrier partners. Your primary mission is to ensure that health plan enrollment, medical claims, pharmacy claims, and other critical data flow seamlessly from external partners into the Brown & Brown HPI analytics environment. You will manage the end-to-end lifecycle of inbound data feeds—from initial outreach and implementation to long-term maintenance—ensuring data completeness, integrity, and timeliness.

Requirements

Bachelor’s degree in a business-related field or equivalent work experience.
5+ years related experience.
Must have knowledge/experience with Microsoft Office Suite.
Must be able to perform detail-oriented work, handle multiple tasks and handle a high volume of calls under sometime stressful situations.

Responsibilities

Act as the project manager for all carrier data integrations.
Lead the carrier outreach process and keep data pipeline projects on track from initial request and implementation through ongoing data delivery.
Serve as the primary point of contact for carrier and other data partners.
Follow up when a file is missing or data format changes unexpectedly.
Perform high-level data reconciliation to ensure the integrity of inbound feeds.
Proactively review files against carrier reports and internal expectations, identify discrepancies and collaborate with data partners and teammates to ensure data integrity and completeness.
Partner with local Brown & Brown offices and teammates to coordinate carrier contact and outreach, review proposed data file layouts and documentation, facilitate the review and execution of any required agreements (HIPAA, Data Use, etc.).
Occasionally work with teammates and carrier partners to modify or enhance existing data feeds to meet HPI analytics and Brown & Brown business needs.
Identify delays or gaps in expected data and work with teammates, carriers and other data partners to resolve issues and mitigate the risk of operational impact.