Large Format Sales District Leader

PepsiCo•Phoenix, AZ

4d•Onsite

About The Position

PepsiCo Sales is seeking a Large Format Sales District Leader (SDL) to lead execution and manage customer relationships in large format accounts. This role involves leading a team of frontline employees to merchandise orders for key customers in a fast-paced direct store delivery environment. The position is directly responsible for full-time Merchandisers who service large volume stores like supermarkets and Mass Merchants. The role also indirectly leads Large Format Presell Representatives and Territory Sales Representatives through a dotted line reporting relationship, providing guidance and influential leadership to ensure cohesive performance across the broader large format team. The SDL will drive superior marketplace execution, customer service, share growth, and profit performance. As the manager of full-time Merchandisers, this role has the authority to interview, hire, train, promote, and manage all aspects of their performance, including interviewing, selecting, training, scheduling, assessing performance, and providing regular feedback.

Requirements

Bachelor’s degree and/or equivalent work experience
Minimum 2 years of leadership experience
Ability to work a flexible schedule including early mornings, evenings and weekends
Must be willing and able to lift up to 60 lbs. periodically
Proficient in Microsoft Office Suite (Outlook, Word, Excel, Power Point)
Must have a valid driver's license
This position is limited to persons with indefinite right to work in the United States
Safe driving record strongly preferred
Team Spirit! We are looking for someone to inspire others

Nice To Haves

Sales: 1 year (Preferred)
Consumer packaged goods in a direct store delivery environment: 1 year (Preferred)
Customer relationship management experience (preferred)

Responsibilities

Serve as an Executional Leader in large format for Pods, providing a second layer of sales and service support for the Territory Sales Leader.
Coach and lead a team of full-time merchandisers on selling, display execution, and merchandising standards.
Via dotted line reporting relationship, provide guidance, influential leadership and support to Large Format Presell Representatives with key selling initiatives.
Ownership over large format customer relationships, flagging any potential risks or concerns.
Support large format overall business development, including crafting pitch strategies and materials.
Assign full-time merchandisers to a consistent set of large format and high-volume accounts to service on a regular basis; as needed, adjust store assignments to ensure proper service coverage for any fill-ins or backup.
Conduct ‘work-withs/route rides’ with frontline employees to develop their merchandising and customer service skills.
Apply knowledge of merchandising principles to drive productivity.
Brief frontline employees on scheduling and meeting productivity goals.
Anticipate potential customer issues; apply contingency planning to avoid customer dissatisfaction.
Train frontline employees and utilize processes and tools.
Interview, train, and onboard any newly hired merchandisers.
Track and monitor key performance metrics (KPIs) including review volume and waste targets and action against opportunities.
Oversee Pod compliance including conducting audits of merchandiser and LF PSR in-store huddles and daily digests.
Supervise daily operations, delegate tasks and monitor progress.
Work closely with the Territory Sales Leader and Sales Representatives to execute sales strategy across the merchandising team.
Solicit feedback and input from the Sales Representatives working alongside the Merchandising Team as part of the regular performance review process.
Set productivity and service targets, measure performance to drive accountability.