Large Animal Customer Service Representative

Community Veterinary Partners • Quakertown, PA

2d • Onsite

About The Position

Quakertown Veterinary Clinic (QVC) is looking for a professional and compassionate Customer Service Representative (CSR) to join our Large Animal Reception team! If you enjoy fast-paced client interaction, take pride in delivering excellent service, and love the idea of supporting horses and farm animals, this is a unique opportunity to be part of a 24/7 veterinary hospital that truly makes a difference. At QVC, our mission is to provide high-quality, compassionate veterinary care while delivering an exceptional experience for every client we serve.

Requirements

• Previous experience in customer service, sales, or reception (required)
• Strong communication skills—both written and verbal
• Ability to multitask and stay organized in a fast-paced environment
• Ability to build strong relationships with clients and teammates
• Comfort working in a veterinary environment
• Ability to Maintain a professional presence, including communication, appearance, and conduct

Nice To Haves

• large animal experience is a plus

Responsibilities

• Answering phones promptly, professionally, and efficiently
• Responding to client inquiries and providing service information
• Greeting clients and checking them in and out for appointments
• Scheduling appointments and managing client flow
• Entering and updating client and patient information in the system
• Preparing invoices and processing payments
• Handling clerical duties such as filing, mail, email, and record maintenance
• Processing and organizing required state paperwork

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed