Language Interpretation II, PRN

UT Southwestern Medical Center • Dallas, TX

10h • Onsite

About The Position

This is a PRN opportunity. The successful candidate will work under general supervision of Manager Language Services Department.

Requirements

• Associate's Degree required with four (4) years of job-related experience in a health care setting preferred or 2 years of interpretation experience with use of medical terminology and excellent customer service skills.
• Must speak, read, and write English and target language fluently.
• (MINC) MEDICAL INTERPRETER NATL CERT If not completed at the time of hire, the expectation is to achieve the Medical Interpretation National Certification within the first 18 months of employment.

Nice To Haves

• Bachelor's Degree
• (MINC) MEDICAL INTERPRETER NATL CERT by an NCCA accredited organization Upon Hire

Responsibilities

• Accurately interpret medical and health care information/instructions from physicians, nurses, or other health care staff to patients/families; and accurately interpret questions and/or concerns from patients/families to physicians, nurses, or health care staff.
• Speak, read and write both English and a second language.
• Communicate effectively both verbally and in writing, with patients, families, and hospital staff.
• Translate consent forms, discharge orders, teaching protocols, and similar from English to target language(s).
• Assist in obtaining patients/families signature where appropriate.
• Provide information regarding health care related cultural issues/needs of limited English proficient patients/families to hospital staff to develop sensitivity.
• Adhere to the Medical Interpreter Code of Ethics and Standards of Practice.
• Demonstrate patient centered behaviors with a focus on responding quickly to calls for services.
• Possess excellent interpersonal skills and demonstrated ability to serve patients, families, clinicians, and physicians.
• Assist with varying departmental activities and projects as requested.
• Document in EPIC all daily patient sessions, including University hospitals, hospital based and ambulatory clinics in an accurate and timely manner.
• Keep an accurate list of interpretation sessions and enter this information by the end of each using the RedCap application in Epic per Language Services Department standards of practice.
• Meet physical and non-physical demands as outlined in the job description is an essential function of the job.
• Proactively search for ways to improve service.
• Perform other duties and special projects as assigned.
• Assume the Team Lead role as needed to support Language Services departmental operations.

Benefits

• PPO medical plan, available day one at no cost for full-time employee-only coverage
• 100% coverage for preventive healthcare-no copay
• Paid Time Off, available day one
• Retirement Programs through the Teacher Retirement System of Texas (TRS)
• Paid Parental Leave Benefit
• Wellness programs
• Tuition Reimbursement
• Public Service Loan Forgiveness (PSLF) Qualified Employer

What This Job Offers

• Career Level: Mid Level
• Education Level: Associate degree