Job Advert – Landside Operations Coordinator | HVN
About The Position
Avports is seeking a motivated and detail-oriented Landside Operations Coordinator to support day-to-day terminal and landside operations at Tweed New Haven Airport (HVN). HVN is undergoing a major transformation, including a new terminal and expanded operations—creating an exciting opportunity to join a growing team focused on delivering safe, efficient, and customer-focused airport operations. In this role, you will support the safe and efficient operation of airport landside areas, including roadways, parking, passenger flow, and terminal support functions. You will play a key role in coordinating daily operations, responding to incidents, and ensuring a high-quality passenger experience in a fast-paced, 24/7 environment.
Requirements
- High school diploma required
- At least one (1) year of experience in airport operations, security, or a related field (or equivalent education)
- Basic knowledge of airport environments, operations, or safety procedures
- Strong customer service skills and ability to work in a high-volume, public-facing environment
- Ability to remain calm and make sound decisions in dynamic or emergency situations
- Strong communication, organizational, and problem-solving skills
- Valid driver’s license and ability to obtain airport driving privileges
- Must be at least 18 years of age
- Must be authorized to work in the United States without sponsorship
- Must successfully pass TSA background screening and obtain airport security clearance
- Must meet FAA Part 139 training and operational requirements
Nice To Haves
- technical training or associate’s degree preferred
Responsibilities
- Monitor and control traffic flow across roadways, curbsides, and parking areas
- Support passenger flow, wayfinding, and overall terminal operations
- Respond to incidents, emergencies, and service requests in accordance with airport procedures
- Address passenger inquiries and concerns, ensuring timely resolution and a positive experience
- Conduct routine inspections of landside and terminal areas for safety, cleanliness, and operational readiness
- Monitor parking and curbside operations to support efficient service and revenue control
- Oversee activities on the terminal ramp, including fueling coordination and ground support operations
- Escort vendors and contractors and ensure compliance with safety and operational standards
- Support airport security programs, including monitoring access control, surveillance systems, and inspections
- Assist with snow and ice operations and weather response as needed
- Maintain operational logs, incident reports, and communicate updates to leadership
Benefits
- Medical, dental, and vision coverage
- 401(k) retirement plan
- Paid time off and holidays
- Professional development opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
