Landscape Supervisor

Strathmore Landscape Contractors•Montreal, QC

8d•Onsite

About The Position

The Landscape Supervisor is responsible for the day-to-day execution of landscape maintenance operations across assigned sites. The role ensures that crews are properly planned, equipped and supported to deliver safe, efficient and high-quality work in accordance with contractual requirements and Strathmore standards. The Supervisor provides leadership to Crew Leaders and field employees, monitors site quality and labour productivity, coordinates operational priorities with Account Managers and the Director of Operations, and resolves field issues before they affect service delivery or the client experience.

Requirements

Minimum 2 years of experience in landscape maintenance supervision or a comparable field leadership role.
Demonstrated ability to lead field teams and coordinate multiple crews or sites in a fast-paced outdoor environment.
Strong leadership, communication, coaching, planning and problem-solving skills.
Working knowledge of commercial landscape maintenance practices, equipment and safe operating procedures.
Comfort using computers, smartphones and operational software for scheduling, time entry, work tickets and communication.
Valid driver's licence and driving record maintained in good standing.
Physically capable of providing field support when required.
Minimum Secondary 5 or equivalent.

Nice To Haves

Bilingual French/English is an asset.

Responsibilities

Establish routine maintenance schedules and coordinate short-term maintenance activities based on site priorities, contractual requirements, weather and available resources.
Review and assign schedules, work tickets, routes, labour, equipment and material requirements to Crew Leaders.
Supervise morning start-up to ensure crews leave prepared, on time and with the required information, equipment and materials.
Record, review and approve crew time and material usage in the company software, ensuring accuracy and timely completion.
Monitor labour productivity and identify significant variances between planned work and actual hours; take corrective action and escalate recurring issues when required.
Conduct regular site visits to verify service quality, identify deficiencies, prioritize corrective work and support future route and schedule planning.
Ensure landscape maintenance work meets Strathmore quality standards and contractual requirements.
Coordinate with Account Managers and the Director of Operations regarding crew performance, maintenance work, work orders, special circumstances and service coverage.
Support proactive resolution of client concerns by addressing operational issues promptly and communicating relevant information to the Account Manager.
Organize and lead weekly Crew Leader meetings focused on safety, planning, performance, training and continuous improvement.
Coach Crew Leaders on planning, communication, leadership, quality control and employee performance; document and escalate performance concerns when appropriate.
Reallocate labour, equipment or priorities during the day when required to maintain service levels and operational efficiency.
Promote and enforce safe work practices, company procedures and proper use of commercial landscape maintenance equipment.
Identify opportunities to improve routes, workflows, equipment utilization and service delivery.
Perform other related duties as required to support operations.