Landscape Manager

Citizens Financial Group•Akron, OH

3d•Onsite

About The Position

The Landscape Manager is responsible for executing and delivering a comprehensive landscape maintenance program for Citizens. This role will provide coordination and direction to a team of landscape technicians and external vendors, and will assist in providing grounds keeping and building maintenance, along with maintaining equipment and tools. The primary responsibilities include leading day-to-day grounds keeping operations of multiple retail banking and main office facilities, developing and managing site(s) budgets, hosting daily safety standups, and completing assigned inspection activities for parking lots, roofs, and other areas. The role also involves leading service providers, assessing work completed by colleagues and external vendors, and managing workforce tasks such as hiring, approving time sheets, and completing performance reviews. Routine site inspections to review ongoing maintenance activities, develop corrective action plans, and recommend capital planning opportunities are also key functions. The Landscape Manager will coordinate access to local dumps, mulch/river rock delivery, and contract pricing. They will assist in landscaping when needed, perform minor repairs and maintenance on grounds keeping equipment, install new hardscaping, fence, signage, and furnishings, and pressure wash building exteriors and refresh parking lot painting. Cleaning gutters and roof drains, referring work to vendors via a work order system, and recommending specific landscape features are also part of the role. Scheduling and assisting in spring and fall cleanups, coordinating with the Property Facility Manager for off-season, and maintaining inventory of supplies, tools, and materials are essential. Ensuring tools, equipment, and vehicles are maintained and utilized safely, closing out work orders, and responding to emergency and non-emergency service requests are also required. The role demands pleasant and professional communication with internal and external customers.

Requirements

2 or more years of experience managing multiple employees
4 or more years of experience in commercial landscape maintenance
Experience driving larger vehicles such as box trucks & pickup trucks with trailers
Proven customer service experience and/or abilities
Competent use of MS Office applications to include MS Excel, Word, Outlook
Ability to travel as required
Demonstrated written and verbal communication skills
Ability to work under pressure with efficiency and accuracy
Ability to plan and prioritize workload
Ability to work outside in all types of weather to complete jobs safely
Proven track record to work independently and prioritize multiple tasks to assure successful timely completion of all
Comfortable working at heights (ladders, roof top, etc)
Ability to lift up to 50 pounds
High School Diploma or Equivalent
Valid Drivers License, required

Responsibilities

Lead day-to-day grounds keeping operations of multiple retail banking and main office facilities.
Develop and manage site(s) budgets.
Host a daily safety standup to review the day’s activities and discuss safety related topics.
Complete assigned inspection activities for parking lots, roofs, and other areas as needed.
Lead service provider(s) and coordinate and drive vendor activities to ensure consistency across portfolio.
Assess work completed by colleagues and external vendors against safety and performance standards and work with other stakeholders to handle necessary corrective actions.
Workforce management tasks include hiring and approving time sheets, completing performance reviews.
Perform routine site inspections to review on-going maintenance activities, develop corrective action plans and recommend capital planning opportunities from deficiencies noted.
Coordinate access to local dumps; mulch/river rock delivery; contract pricing.
Assist in landscaping when needed to expedite work orders or cover for colleagues on PTO.
Perform minor repairs and maintenance procedures on equipment utilized in grounds keeping.
Install new hardscaping, river rock, fencing, signage, and other furnishings as required.
Pressure wash building exterior and refresh parking lot painting as needed.
Clean gutters and roof drains of debris.
Refer work to vendors, if necessary, via work order system.
Recommend specific plants, trees, grass, or other landscape features dependent on local site conditions and established Citizens standards.
Schedule and assist in spring and fall cleanups to remove excess debris, leaves, and trim landscaping.
Coordinate with Property Facility Manager for off-season.
Maintain inventory of supplies, tools and materials and purchasing supplies at the best available price.
Ensure all tools, equipment, and vehicles are maintained and utilized in a safe manner consistent with established standards.
Close out work orders upon completion via iPad or Computerized Maintenance Management System.
Respond to emergency and non-emergency service requests and prioritize work order response.
Communicate in a pleasant and professional manner with internal and external customers.