Landscape & Lawn Care Operations Manager

Galbraith's Landscaping & Lawn Care•Fort Wayne, IN

21d•Onsite

About The Position

Galbraith’s Landscaping & Lawn Care is seeking an experienced, organized, and results-driven Operations Manager to oversee the daily field operations of our lawn and landscape divisions. This is a hands-on leadership position responsible for keeping crews staffed, equipped, organized, productive, and moving efficiently throughout the day. The Operations Manager is expected to quickly identify and remove the obstacles that slow crews down, including staffing issues, missing materials, equipment problems, poor planning, and schedule conflicts.

Requirements

Previous management or supervisory experience in landscaping, lawn care, construction, property maintenance, or a similar field
Strong leadership and employee-management skills
Ability to manage multiple crews and priorities at the same time
Strong understanding of labor productivity and job efficiency
Strong organizational and problem-solving skills
Comfortable holding employees accountable when expectations are not met
Strong communication skills with employees, customers, vendors, and management
Basic understanding of commercial lawn and landscape equipment
Ability to use scheduling, timekeeping, purchasing, and job-management software
Valid driver's license and acceptable driving record
Ability to work outdoors and visit active jobsites regularly

Nice To Haves

Experience purchasing materials, supplies, equipment, or repair parts is preferred
Ability to maintain inventory and anticipate operational needs

Responsibilities

Oversee daily operations for mowing, lawn care, landscape maintenance, and landscape installation crews
Coordinate daily and weekly schedules with office staff and crew leaders
Ensure crews leave the shop prepared, properly staffed, properly supplied, and on time
Monitor route completion, labor hours, productivity, and job performance
Hold crew leaders and team members accountable for company standards and production goals
Visit jobsites regularly to inspect quality, productivity, safety, and professionalism
Identify inefficient work practices and implement improvements
Help crews recover from weather delays, staffing shortages, equipment failures, and schedule disruptions
Assist with hiring, onboarding, training, and development of field employees
Coach and develop crew leaders into stronger supervisors
Address performance, attendance, attitude, and accountability issues promptly