Landscape Grounds Supv 2

University of California, San Francisco•San Francisco, CA

About The Position

Under the direction of the Associate Director of Grounds & Integrated Pest Management (IPM), the Landscape Grounds Supervisor 2 provides frontline supervision, operational leadership, technical expertise, and administrative management for Grounds services across multiple UCSF locations. The position supervises and coordinates employees serving campuses, UCSF Health, Housing, Parking & Transportation, and other UCSF-owned or leased facilities. Because employees may work simultaneously at geographically separated sites, the supervisor maintains effective oversight, communication, accountability, and support across the service area. The supervisor independently organizes employees, equipment, vehicles, contractors, materials, schedules, technology, and other resources to meet organizational objectives and service goals. The role develops short- and long-term operating strategies, evaluates field conditions, identifies operational and public-safety risks, develops solutions, recommends procedures, and provides technical guidance to employees, customers, Facility Managers, and Facilities Services leadership. It coordinates with municipalities and public agencies where UCSF exterior spaces interface with public infrastructure or neighboring properties. Risk management and preventive maintenance are significant parts of the role. The supervisor identifies exterior conditions that may create safety, accessibility, operational, property, or service risks and ensures they are documented, prioritized, corrected, monitored, or referred to the responsible entity. The position also promotes innovation and continuous improvement using technology, GIS and asset information, landscape and irrigation management systems, operational data, and industry best practices. The UCSF Facilities Services Department supports the University's research, teaching, health care, and community service mission by operating and maintaining a complex, geographically dispersed portfolio of facilities. Its Grounds program covers landscape and horticultural maintenance, trees and urban forestry, irrigation and water management, hardscape, exterior cleanliness, vegetation and landscape pest management, exterior safety conditions, tree wells, sidewalks, pedestrian areas, and other assigned exterior assets. The role also coordinates with the Pest Control Supervisor 2 and Associate Director on overlapping Grounds and IPM operations and may provide operational and technical support for the Mount Sutro Open Space Reserve. Significant policy, regulatory, environmental, community-relations, and long-term program decisions are coordinated with or escalated to the Associate Director.

Requirements

A four-year degree in entomology, biological science, sustainability, environmental sciences, or a related field, or six years of related experience as a pest control applicator, IPM manager, or supervisor.
Valid DPR Qualified Applicator's License A/B or Qualified Applicator's Certificate (QAL/QAC Category A and B), or a valid Branch 2 Field Representative License.
Valid California Class C driver's license.
Ability to communicate clearly verbally and in writing with campus departments at all levels and interact effectively with diverse professional staff independently and as a team member in a busy environment.
Ability to draft pest-control reports and present to a large audience.
Working knowledge of structural pest-control application and treatment methods, pest-control regulations, and pest-control exclusion methods and concepts.
Demonstrated knowledge of IPM best management practices.
Ability to handle multiple projects simultaneously in a fast-paced environment.
Demonstrated knowledge of safety requirements and California DPR regulations for pest-control application.
Ability to supervise work in progress and inspect completed assignments for satisfactory progress, quality, procedures, efficiency, safety, and other work standards.
Ability to administer and enforce departmental policies, work rules, rules of conduct, performance standards, and University policies and procedures.
Skills to participate effectively in staff selection and evaluation and appropriately handle disciplinary issues.
Ability to manage emergency pest-control response in research animal laboratories and clinical spaces.
Demonstrated ability to give clear written and oral instructions.
Proficiency in Microsoft Suite, including Outlook, Word, Excel, and Access.

Nice To Haves

Ability to analyze problems, determine solutions, and make decisions based on analysis.
Coursework in entomology and/or plant pathogens.
Associate Certified Entomologist (ACE) certification.
Experience working in laboratory spaces.
Experience working in animal laboratories.
Experience working with Medical Center and clinical spaces.
Experience working with general housing.
Ability to lead pest-control technicians, an “exclusion” carpenter, and BMW; schedule preventive maintenance; and respond to customer requests and suggestions, or an equivalent combination of education and experience.
Working knowledge of pigeon and rodent control methods and processes.
Working knowledge of pest biohazard cleanup methods and processes.
Understanding of Sustainability IPM Guidelines for structural and landscape pest control.

Responsibilities

Directly supervise Grounds employees and manage the quality, quantity, safety, productivity, customer service, and timely completion of work across multiple locations.
Plan, organize, prioritize, assign, and direct routine and non-routine work; develop daily, weekly, seasonal, and long-term schedules.
Deploy employees, equipment, vehicles, materials, contractors, and other resources across assigned locations, adjusting plans as operational needs change.
Maintain field presence, inspect work in progress and completed assignments, provide technical guidance, address safety concerns, and ensure work meets quality, productivity, regulatory, and customer-service expectations.
Use work-order systems, mobile technology, dashboards, GIS, and communication tools to supervise geographically dispersed employees and maintain accountability.
Ensure work orders, preventive maintenance activities, inspections, and operational records are completed; review and approve timecards, attendance, and leave requests.
Manage employee performance through expectations, coaching, feedback, evaluations, recognition, corrective action, engagement, retention, and development.
Participate in recruitment, interviewing, selection, onboarding, training, and development; maintain required employee training, qualifications, licenses, and certifications.
Administer applicable collective bargaining agreements, University policies, departmental procedures, work rules, and performance expectations in a unionized environment.
Coordinate temporary staffing adjustments and cross-coverage; deploy available resources during emergencies, staffing shortages, major events, and other significant operational conditions.
Oversee exterior assets and operations, including landscapes, trees, irrigation, hardscape, sidewalks, pedestrian areas, tree wells, plazas, cleanliness, vegetation, and other assigned assets.
Support preventive-maintenance and inspection programs; identify, document, prioritize, monitor, and coordinate correction of exterior hazards and deficiencies.
Coordinate with Facility Managers, Risk Management, project teams, contractors, University departments, municipalities, and public agencies when conditions require work beyond Grounds' capabilities or involve public infrastructure.
Track deficiencies through work-order, inspection, PM, GIS, or other management systems and use information to identify recurring issues and recommend corrective strategies or capital improvements.
Develop short- and long-term operational strategies and allocate labor, equipment, vehicles, materials, and contractor resources to meet service goals.
Develop or recommend procedures that improve safety, efficiency, consistency, sustainability, regulatory compliance, asset management, and customer service.
Identify opportunities to improve labor efficiency and resource use through technology, equipment, route changes, preventive maintenance, service-frequency adjustments, and operational changes.
Assist with budget planning and monitor labor, materials, equipment, inventory, and contractor expenditures within budget expectations.
Participate in operational planning for new or acquired facilities, assessing staffing, equipment, irrigation, landscape, hardscape, contractor, and maintenance needs.
Provide technical oversight in horticulture, plant health, pest and disease identification, arboriculture, tree risk, irrigation, water management, landscape maintenance, vegetation management, fire-related vegetation management, IPM, and Grounds equipment and fleet use.
Provide or coordinate employee training and technical guidance; evaluate complex exterior conditions and determine corrective actions.
Provide operational input on landscape, irrigation, tree, hardscape, and exterior improvement projects to support maintainability, safety, sustainability, water efficiency, and long-term asset management.
Coordinate specialized landscape, irrigation, arboricultural, vegetation-management, and other contractors.
Serve as a primary operational contact for Grounds and respond to escalated service concerns and customer requests.
Support Facility Managers with smaller operational projects and service needs involving field assessment, logistics, contractors, or coordination of resources.
Provide supervisory, logistical, or operational support to other General Services activities, including recycling and waste management, custodial services, exterior cleaning, special events, emergency response, and temporary operational assignments.
Coordinate responses to exterior conditions affecting safe use of UCSF properties, working with UCSF Police and appropriate departments on matters requiring coordinated response; Grounds employees do not perform law-enforcement or social-service functions.
Coordinate cleanup, landscape restoration, vegetation management, hardscape services, waste removal, and other Grounds responses following incidents when appropriate.
Coordinate Grounds and IPM operations with the Pest Control Supervisor 2 and Associate Director, providing continuity within the supervisor's qualifications, licenses, and delegated authority.
Support Mount Sutro Open Space Reserve operations as needed, including coordination of staff, vegetation management, hazards, trails and access, contractors, inspections, equipment, materials, and emergency response.
Support continuous improvement and digital systems, including tree GIS inventory and mapping, maintenance-management systems, landscape software, irrigation platforms, inspection applications, and operational dashboards.
Maintain accurate and usable exterior-asset information and use operational data to identify trends, risks, recurring deficiencies, and opportunities to improve service, sustainability, asset life, water use, safety, and consistency.
Evaluate new technologies, equipment, software, and industry practices; support approved implementations and provide guidance and training to frontline employees.