LANDSCAPE GROUNDS SUPV 2

UCSF•San Francisco, CA

4d•$150,000 - $190,000

About The Position

Under the direction of the Associate Director of Grounds & Integrated Pest Management (IPM), the Landscape Grounds Supervisor 2 provides frontline supervision, operational leadership, technical expertise, and administrative management for Grounds services across multiple UCSF locations. The position supervises employees supporting campus, health care, housing, parking and transportation, and other UCSF-owned or leased facilities, including crews working simultaneously at geographically separated sites. The supervisor independently organizes staffing, equipment, vehicles, contractors, materials, schedules, technology, and other resources to meet organizational objectives and service goals. The role develops short- and long-term strategies for routine and non-routine Grounds operations; evaluates field conditions; identifies and addresses operational and public-safety risks; establishes or recommends operating procedures; and provides technical guidance to employees, customers, Facility Managers, and Facilities Services leadership. It coordinates with municipalities and public agencies when exterior conditions intersect with public sidewalks, streets, infrastructure, neighboring properties, or public spaces. Risk management and preventive maintenance are central responsibilities. The supervisor identifies, documents, prioritizes, corrects, monitors, or refers exterior conditions that could affect safety, accessibility, operations, property, or service. The position promotes innovation and continuous improvement using technology, GIS and asset information, landscape and irrigation systems, operational data, and industry best practices. The UCSF Grounds program maintains exterior spaces and assets, including landscapes, trees and urban forestry, irrigation and water systems, hardscape, exterior cleanliness, vegetation, landscape pest management, sidewalks, tree wells, pedestrian areas, and other assigned assets. The supervisor also provides cross-functional operational support and coordinates with the Pest Control Supervisor 2 and Associate Director on overlapping Grounds and IPM matters, with support for the Mount Sutro Open Space Reserve as needed.

Requirements

A four-year degree in entomology, biological science, sustainability, environmental sciences, or a related field, or six years of related experience as a pest control applicator, IPM manager, or supervisor.
Valid DPR Qualified Applicator's License A/B or Qualified Applicator's Certificate (QAL/QAC Category A and B), or a valid Branch 2 Field Representative License.
Valid California Driver License Class C.
Ability to communicate clearly verbally and in writing with campus departments at all levels and interact effectively with diverse professional staff independently and as a team member in a busy environment.
Ability to draft pest control reports and present to large audiences.
Working knowledge of structural pest-control application and treatment methods, pest-control regulation, and pest-control exclusion methods and concepts.
Demonstrated knowledge of IPM best-practice management.
Ability to manage multiple projects simultaneously in a fast-paced environment.
Demonstrated knowledge of California DPR safety requirements and regulations for pest-control applications.
Ability to supervise work in progress and inspect completed assignments for progress, quality, procedures, efficiency, safety, and other work standards.
Ability to administer and enforce departmental policies, work rules, conduct rules, performance standards, and University policies and procedures among assigned employees.
Ability to participate effectively in staff selection and evaluation and appropriately handle disciplinary issues.
Ability to manage emergency pest-control response in research animal laboratories and clinical spaces.
Demonstrated ability to give clear written and oral instructions.
Proficiency in Microsoft Office applications, including Outlook, Word, Excel, and Access.

Nice To Haves

Ability to analyze problems, determine solutions, and make decisions based on analysis.
Coursework in entomology and/or plant pathogens.
Associate Certified Entomologist (ACE) certification.
Experience working in laboratory spaces.
Experience working in animal laboratories.
Experience working in medical center and clinical spaces.
Experience working in general housing.
Ability to lead pest-control technicians, an exclusion carpenter, and BMW; schedule preventive maintenance; and respond to customer requests and suggestions, or an equivalent combination of education and experience.
Working knowledge of methods and processes for pigeon and rodent control.
Working knowledge of methods and processes for pest biohazard cleanup.
Understanding of Sustainability IPM Guidelines for structural and landscape pest control.

Responsibilities

Directly supervise, organize, assign, and monitor daily Grounds work across multiple geographically dispersed locations.
Develop daily, weekly, seasonal, and long-term work schedules that account for service goals, preventive maintenance, customer priorities, staffing, weather, events, projects, and emergencies.
Allocate employees, equipment, vehicles, materials, contractors, and other resources across assigned sites, adjusting plans as operational needs change.
Maintain field presence, inspect work in progress and completed assignments, provide technical guidance, and ensure quality, productivity, safety, regulatory compliance, and customer service.
Use work-order systems, mobile technology, dashboards, GIS, and communication tools to supervise work and maintain accountability; ensure work orders, inspections, preventive maintenance, and operational records are completed.
Review and approve timecards, attendance records, leave requests, and other workforce-management requirements.
Manage employee performance through expectations, coaching, evaluations, recognition, corrective action within delegated authority, engagement, retention, and development.
Participate in recruitment, interviewing, selection, onboarding, training, and development; maintain required employee training, qualifications, licenses, and certifications.
Apply collective bargaining agreements, University policies, departmental procedures, work rules, and performance expectations in a unionized environment.
Coordinate temporary staffing changes and cross-coverage; deploy staff during emergencies, shortages, major events, and other significant operational conditions.
Oversee exterior assets and operations, including landscapes, trees, irrigation, hardscape, sidewalks, tree wells, plazas, cleanliness, vegetation, and other assigned areas.
Maintain a proactive preventive-maintenance and inspection program; identify, document, prioritize, monitor, and coordinate correction of exterior hazards and deficiencies.
Coordinate with Facility Managers, Risk Management, project teams, contractors, University departments, municipalities, and public agencies when corrective work crosses program or jurisdictional responsibilities.
Track deficiencies in work-order, inspection, PM, GIS, or other systems; use maintenance information to identify recurring issues and recommend corrective strategies or capital improvements.
Develop operational strategies and procedures; assess workload, staffing, equipment, service frequencies, seasonal needs, geographic distribution, risks, and customer expectations.
Plan for routine operations, emergencies, special events, new facilities, service expansions, projects, and unexpected conditions.
Assist with budget planning and monitor labor, materials, equipment, inventory, and contractor expenditures within established expectations.
Provide technical oversight in horticulture, plant health, pest and disease identification, arboriculture, tree-risk response, irrigation, water conservation, landscape maintenance, vegetation management, fire-related vegetation activities, IPM, and Grounds equipment and fleet use.
Train or coordinate training for Grounds employees and evaluate complex or non-routine exterior conditions and appropriate corrective actions.
Provide operational input on landscape, irrigation, tree, hardscape, and exterior improvement projects to support maintainability, safety, sustainability, water efficiency, and asset management.
Coordinate specialized landscape, irrigation, arboricultural, vegetation-management, and other contractors.
Serve as a primary operational contact for Grounds; respond to escalated service concerns and support Facility Managers, customers, projects, and other University stakeholders.
Provide cross-functional support, as needed, to recycling and waste management, custodial services, exterior cleaning, special events, emergency response, facility requests, and small projects.
Coordinate Grounds responses to exterior safety conditions, including collaboration with UCSF Police and other responsible departments for encampments, abandoned materials, biohazards, vandalism, and similar matters; arrange Grounds work following appropriate access and clearance.
Coordinate cleanup, restoration, vegetation management, hardscape services, waste removal, or other Grounds responses after incidents, when appropriate.
Work with the Pest Control Supervisor 2 and Associate Director on coordinated Grounds and IPM operations and provide appropriate continuity when the Pest Control Supervisor 2 is unavailable, within qualifications and delegated authority.
Support Mount Sutro Open Space Reserve operations as needed, including coordination of employees, vegetation management, hazards, trails and access, contractors, inspections, equipment, emergency response, and established activities.
Support continuous improvement and value initiatives using technology, operational data, improved work practices, and new service approaches.
Support digital systems, including tree GIS, computerized maintenance-management systems, landscape-management software, centralized irrigation platforms, inspection applications, and operational dashboards; help maintain accurate and usable asset information.
Evaluate technologies, equipment, software, and industry practices; recommend initiatives that improve efficiency, service quality, sustainability, asset life, safety, water use, and risk management; support implementation and employee training.