Landscape Account Manager
Mariani Premier Group•Roswell, GA
•Onsite
About The Position
Ed Castro Landscape is hiring a Landscape Account Manager to join the team. The Account Manager (Client Representative) plays a critical role in delivering an elevated client experience while driving operational excellence and profitability. This is a highly visible, client-facing position that blends relationship management, field operations, horticultural expertise, and leadership. The ideal candidate thrives in a fast-paced, high-expectation environment and is passionate about delivering best-in-class landscape solutions.
Requirements
- Minimum 5 years of experience in landscape account management or operations
- Strong horticultural knowledge, preferably within Georgia or similar climates
- Valid, clean driver’s license
- Experience with industry software (Aspire, CompanyCam, GeoTab) and Microsoft Office
- Strong communication, leadership, and organizational skills
- Ability to read and interpret site plans and maintenance specifications
Nice To Haves
- Industry certifications (e.g., Georgia Certified Landscape Professional) preferred
- Bilingual (English/Spanish) is a plus
Responsibilities
- Serve as the primary point of contact for assigned landscape maintenance clients
- Conduct regular property inspections to ensure quality, identify needs, and maintain contract compliance
- Develop and present proposals, enhancements, and detailed cost estimates
- Coordinate services from proposal through execution with accuracy and timeliness
- Maintain proactive, professional communication to exceed client expectations
- Support billing, collections, and documentation for maintenance and enhancement services
- Oversee landscape maintenance crews through effective leadership of a Production Manager
- Train, coach, and develop team members on safety, quality standards, and best practices
- Perform routine quality control visits to ensure work meets company and client standards
- Manage schedules and workflows to maintain efficiency and service excellence
- Ensure accurate documentation for contracts, enhancements, and site updates
- Troubleshoot field challenges and implement timely, effective solutions
- Apply strong knowledge of Georgia plant material, turf management, and seasonal care practices
- Read and interpret landscape plans, blueprints, and site specifications
- Oversee proper use of fertilizers, pest control, and disease management programs
- Diagnose and manage irrigation systems
- Support installation and maintenance of low-voltage landscape lighting
- Achieve or exceed revenue and profitability targets for assigned accounts
- Identify and develop opportunities for enhancements and additional services
- Monitor budgets and contribute to job costing and P&L performance
- Maintain accurate estimating, tracking, and billing records
Benefits
- 401(k) with company match
- Medical, dental, and vision insurance
- FSA / HSA options
- Life and long-term disability insurance
- Paid time off
- Tuition reimbursement (after one year of service)
- Employee perks and discount programs
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
