Landscape Account Manager

Mariani Landscape•Roswell, GA

5d•Onsite

About The Position

Work With The Best We are building the premier outdoor living company in the country by creating a “family of family companies” across the nation. Now you can build your landscaping career with the best, working in one of our many company locations nationwide. Learn from the top experts in the field and work on some of the country’s largest and most complex landscape projects. Take advantage of opportunities to share and exchange best practices across our network. The opportunities are endless. About Us: At Ed Castro Landscape, we are redefining luxury outdoor living through innovative design, precision installation, and exceptional maintenance services. Serving the Greater Atlanta area, we specialize in creating sophisticated, sustainable landscapes for high-end residential and commercial clients. Our team is driven by craftsmanship, attention to detail, and an unwavering commitment to client satisfaction. Position Summary: Ed Castro Landscape is hiring a Landscape Account Manager to join the team. The Account Manager (Client Representative) plays a critical role in delivering an elevated client experience while driving operational excellence and profitability. This is a highly visible, client-facing position that blends relationship management, field operations, horticultural expertise, and leadership. The ideal candidate thrives in a fast-paced, high-expectation environment and is passionate about delivering best-in-class landscape solutions.

Requirements

Minimum 5 years of experience in landscape account management or operations
Strong horticultural knowledge, preferably within Georgia or similar climates
Valid, clean driver’s license
Experience with industry software (Aspire, CompanyCam, GeoTab) and Microsoft Office
Strong communication, leadership, and organizational skills
Ability to read and interpret site plans and maintenance specifications

Nice To Haves

Industry certifications (e.g., Georgia Certified Landscape Professional) preferred
Bilingual (English/Spanish) is a plus

Responsibilities

Serve as the primary point of contact for assigned landscape maintenance clients
Conduct regular property inspections to ensure quality, identify needs, and maintain contract compliance
Develop and present proposals, enhancements, and detailed cost estimates
Coordinate services from proposal through execution with accuracy and timeliness
Maintain proactive, professional communication to exceed client expectations
Support billing, collections, and documentation for maintenance and enhancement services
Oversee landscape maintenance crews through effective leadership of a Production Manager
Train, coach, and develop team members on safety, quality standards, and best practices
Perform routine quality control visits to ensure work meets company and client standards
Manage schedules and workflows to maintain efficiency and service excellence
Ensure accurate documentation for contracts, enhancements, and site updates
Troubleshoot field challenges and implement timely, effective solutions
Apply strong knowledge of Georgia plant material, turf management, and seasonal care practices
Read and interpret landscape plans, blueprints, and site specifications
Oversee proper use of fertilizers, pest control, and disease management programs
Diagnose and manage irrigation systems
Support installation and maintenance of low-voltage landscape lighting
Achieve or exceed revenue and profitability targets for assigned accounts
Identify and develop opportunities for enhancements and additional services
Monitor budgets and contribute to job costing and P&L performance
Maintain accurate estimating, tracking, and billing records