Landowner Outreach Coordinator

Canacre USA, LLC•, NY

2d•Hybrid

About The Position

The Landowner Outreach Coordinator serves as the primary liaison supporting the project engagement team, community stakeholders, and public officials during the rebuilding of a high-voltage electric transmission line in New York State. This work operates under the regulatory jurisdiction of the New York State Public Service Commission (PSC) Article VII process. The specialist supports the project engagement team to ensure that all pre-construction and construction public involvement mandates are executed flawlessly. This position focuses on building trust, managing expectations, and mitigating conflicts to keep construction on schedule while ensuring complete regulatory compliance.

Requirements

Bachelor’s degree in Communications, Public Relations, Public Policy, Environmental Studies, or a related field.
3–5 years of public involvement or community relations experience, with direct experience navigating New York State utility infrastructure projects.
Solid understanding of the New York Article VII permitting lifecycle, EM&CP processes, and PSC regulations.
Superior verbal, written, and conflict-resolution skills.
Proven ability to maintain a calm, empathetic, and objective demeanor during conflict situations or landowner disputes.
Valid driver’s license and willingness to travel frequently to project corridors, field trailers across New York.

Nice To Haves

Direct experience handling public engagement for high-voltage transmission line rebuilds under the modern Article VII regulatory framework.
Professional proficiency using stakeholder management databases (e.g., GIS, Procore, Teams, etc) to track Article VII public interactions.

Responsibilities

Execute public involvement programs in strict compliance with New York Public Service Law (PSL) Article VII regulations and PSC orders.
Coordinate, track, and document all required stakeholder notifications, filings, and public notices mandated by the Article VII Certificate of Environmental Compatibility and Public Need.
Manage the log of all public inquiries and complaints to satisfy PSC reporting audits and compliance reviews.
Attend project related meetings with client, public officials and community stakeholders.
Support the Right-of-Way (ROW) and legal teams to interpret Article VII certificate conditions regarding individual property access, field activities and environmental restrictions.
Conduct extensive one-on-one outreach with impacted landowners to explain upcoming transmission line impacts, access needs, and field activities related to the rebuilding of the existing transmission line.
Document property-specific commitments, fence/gate restrictions, and agricultural requirements in accordance with the New York State Department of Agriculture and Markets (AGM) construction guidelines for electric transmission lines.
Compile, document, and coordinate the prompt resolution of property damage claims (e.g., crop loss, rutting, soil compaction) to ensure certified restoration compliance.
Interface daily with construction managers, environmental monitors, and agricultural inspectors to ensure field activities mirror community commitments.
Translate highly complex engineering maps, construction sequences, and Article VII Environmental Management and Construction Plans (EM&CP) into accessible language for the public.
Respond rapidly to real-time community complaints or protests, deploying to the field to resolve conflicts on-site alongside construction foremen.
Manage a project hotline and dedicated email queue, ensuring all inquiries receive responses within defined, legally compliant timeframes (e.g., 24 hours).

Benefits

Competitive Compensation
Comprehensive Health Coverage - Multiple Medical, dental & vision plans with 100% preventive care
24/7 telehealth (Teladoc)
Employee Assistance Program (EAP)
Company-funded HSA and pre-tax savings options
401(k) Retirement Plan
No-cost Short- and Long-term Disability
Employer-paid basic Life & AD&D Insurance
Paid Time off (PTO) and 10 Paid Holidays
Paid Parental leave
Education Reimbursement and Professional Development
Employee discount program and optional insurance offerings: Identity Theft Protection, Accident Insurance, Voluntary Life (spouse and child), Critical Illness, Hospital Indemnity, Pet Insurance