LUT- Contract for Land Admin

Lutech Resources•Houston, TX

17d•Hybrid

About The Position

The Contract for Land Admin will serve as the primary liaison between client and landowners across our renewable project operating portfolios. You will explain rent and royalty payment calculations and timing, handle change of ownership requests end-to-end, and resolve inquiries with empathy, accuracy, and professionalism. You’ll read and interpret leases and related land agreements, and when needed, support the team in keeping meticulous records in our land systems, and collaborate with Legal and Asset Operations to ensure payments and obligations are met. This role requires a strong customer service mindset and the poise to deescalate difficult conversations while maintaining precision in your work.

Requirements

Associate or bachelor’s degree in business, Real Estate, Energy Management, Paralegal Studies, or related field; or equivalent experience
Must have 2+ years in land administration/lease administration, title, right of way, minerals, or real estate operations; experience supporting landowner relations and payment processing
Proven ability to read and interpret leases/easements and related agreements; working knowledge of real estate law concepts (title chains, deeds, legal descriptions, probate/estate matters, trusts/LLCs, POA, recording/notary requirements)
Understanding of rent/royalty calculations, owner decimal interests/division orders (where applicable), and basic accounting concepts; awareness of unclaimed property and tax reporting implications
Proficiency with land management databases and document control; familiarity with ticketing and financial systems, strong Microsoft Excel (lookups, pivot tables) and Word skills; accurate data entry
Exceptional customer service, active listening, and de-escalation skills; ability to translate complex terms into plain language and produce clear, professional correspondence
Strong prioritization and time management skills to handle a high-volume queue and meet contractual requirements with attention to detail and confidentiality
Strong written and verbal communication along with presentation skills
Strong organizational skills and high attention to detail
Project management and stakeholder management skills
Strong quantitative and analytical skills including use of software to perform analyses and advanced modeling
Demonstrate ability to work in cross-functional, multi-departmental teams
Self-motivated and able to work effectively with minimal direction in both structured and unstructured work environments
Ability to maintain and enhance customer relationships
Ability to lead and support complex negotiations
Ability to multi-task and prioritize effectively in a fast-paced, dynamic environment
Ability to foster and help create a collaborative working environment

Responsibilities

Provide clear, courteous front‑line support to landowners via phone, email, and mail; explain rent/royalty statements, payment schedules, and calculations in plain language.
Administering the landowner web portal to ensure landowner inquiries are addressed in a timely and accurate manner.
Use the landowner portal to provide forms and guidance to landowners when needed.
Research and resolve payment issues (e.g., calculation variances, missing or stale dated checks, address or banking changes, tax withholding); coordinate corrections and reissues with Settlements and Accounting.
Manage change of ownership requests from intake (e.g., deeds, assignments, probate/estate documentation, affidavits of heirship, trust/LLC updates, W9/ACH forms); validate documentation and update payee records and ownership interests accurately.
Read and interpret leases, easements, surface use and option agreements to help resolve inquiries and ensure compliance.
Maintain complete, organized records in the land management system; scan/index documents, track owner communications, and ensure data integrity and version control.
In partnership with Legal, draft and issue professional correspondence, including payment explanations, change of ownership packets, consent/estoppel letters, and notices within defined contractual obligations.
Partner with Legal, Development, Asset Operations, and Finance to cure title defects, resolve boundary/acreage discrepancies, and address damage claims.
Provide company teams the land information necessary to resolve internal questions.
Monitor and report case metrics (volume, cycle time, aging, root causes); recommend and help implement process improvements, SOP updates, and knowledge‑base articles.
Support internal/external audits and regulatory inquiries by compiling documentation and responding promptly.
Participate in landowner meetings, open houses, and occasional site visits to support community relations and project operations.
Model a high standard of customer service; de‑escalate confrontational conversations with empathy, set clear expectations, and escalate appropriately when needed.
Ensure compliance with applicable real estate laws, privacy/PII requirements, tax reporting considerations (e.g., 1099s), and company policies.
Additional duties as required