LAN Administrator (Full-Time On-Site)

Nexus Health Systems Ltd•Houston, TX

6d•Onsite

About The Position

Under the general direction of the Director of IT, the LAN Administrator is responsible for executing and maintaining local area network operations and desktop infrastructure in alignment with organizational priorities. This role contributes to portions of the IT project lifecycle, performing tasks that support device provisioning, endpoint maintenance, and network configuration. Responsibilities are primarily hands-on and operational, requiring clear communication, procedural adherence, and effective customer interaction. The role is entry-level to intermediate in technical scope and involves ongoing collaboration with both IT leadership and end users. This position will require regular on-site work across multiple hospital locations, and candidates must have reliable transportation.

Requirements

Associate degree or equivalent post-secondary coursework in Information Technology or related field required.
Minimum of three (3) years of professional IT experience, including at least two (2) years in a healthcare or similar regulated environment.
Familiarity with domain-based infrastructure (Active Directory, DNS, DHCP).
Working knowledge of virtualization platforms (e.g., VMware, Hyper-V).
Basic understanding of healthcare IT systems including EMR, nurse call, telemetry, and imaging systems.
Proficiency in IP networking concepts and equipment (firewalls, switches, WAPs, DMARC, and POTS).
Basic experience with Avaya IP Office phone system administration.
Awareness of HIPAA, PHI, and relevant regulatory compliance standards.
Familiarity with Microsoft Intune for endpoint management.
Demonstrated analytical and problem-solving skills with the ability to multitask and prioritize competing demands effectively.
Strong verbal and written communication capabilities; ability to document procedures and incidents clearly.
Ability to work collaboratively within a team environment and independently when needed.
Customer-focused mindset with a commitment to providing high-quality technical support.
Capable of executing assigned project work within predefined timelines and with minimal supervision.
Excellent verbal and written communication skills with exceptional attention to detail.
Must be a self-starter, with critical thinking skills and teaching skills.
Must maintain focus and composure while managing multiple demands, interruptions, and deadlines in a dynamic environment.

Nice To Haves

Industry certifications such as CompTIA A+, Network+, or Security+ preferred.

Responsibilities

Deploy and configure desktop hardware, peripheral equipment, and approved software under standardized procedures.
Support and administer operating system updates, application patches, and service packs; perform regression testing where applicable.
Troubleshoot and resolve Tier I/II incidents involving local Windows servers, switches, WAPs, firewalls, routers, and telecommunication systems under the guidance of senior systems administrators.
Assist in the implementation and support of clinical systems and healthcare-specific applications in collaboration with departmental stakeholders and third-party vendors.
Participate in the deployment, relocation, and lifecycle management of computing assets and maintain accurate asset inventory.
Embody the personal talents of Genuineness, Ownership, Positivity, Teamwork, Innovation, and Compassion for working with our patients.
Maintain a positive attitude towards all team members, patients, residents, visitors, contractors, vendors, and others.
Function as a positive supporter of the company and facility policies and procedures following the management team's lead and the administrative team.
Demonstrate a professional demeanor in all interactions and cultivate collaborative relationships across departments.
Translate technical concepts to non-technical stakeholders.
Maintain confidentiality, exhibit initiative, and act as a positive representative of the IT department.
Demonstrate a strong sense of accountability, team orientation, and service excellence.
Participate in scheduled on-call rotations and after-hours support may be required based on operational needs.