Lake Eva Event Center Support Staff

City of Haines City•Haines City, FL

13d•Onsite

About The Position

Under the direction of the Events Coordinator, supports the Recreation Division by maintaining the Event Center property and facilities and helping provide a safe, aesthetically pleasing environment. The role combines general maintenance with guest concierge and event support. Responsibilities include preparing and changing over the Event Center, maintaining facilities and grounds, assisting guests and event clients, and supporting City-wide events. The position may be required to report to work during a declared emergency in Polk County.

Requirements

High school diploma or GED.
One year of work-related experience.
Attention to detail, accuracy, and safety.
Ability to communicate and present oneself professionally.
Ability to establish and maintain effective working and professional relationships with City employees, officials, and the public.
Ability to take and follow oral instructions and read and understand product instructions.
Ability to work under high demands, short time constraints, and pressure in a fast-paced work environment.
Ability to work weekends and nighttime events and hours of operation.
Ability to learn and operate audio/visual equipment.
Skill in operating landscaping equipment and handheld and/or power tools.
Valid Florida Class E driver's license.
Must pass applicable pre-employment testing and background and credit checks.
Applicants who complete initial screening must complete a pre-employment drug screen and physical.
Must report to work when required during a declaration of emergency in Polk County.

Responsibilities

Provide concierge services and positive customer service, including greeting guests and anticipating and fulfilling customer needs.
Consult with customers to determine objectives and requirements for meetings, conferences, conventions, and other events.
Coordinate event supplies and setups; help resolve complaints and issues; support safety, audio/visual equipment and network needs, vendor coordination, and other event requirements.
Monitor event activities for compliance with applicable regulations and laws, participant satisfaction, and resolution of problems.
Assist the Events Coordinator with tours for future events and client final-planning meetings.
Prepare, change over, and maintain the Event Center, including moving equipment and supplies and setting up presentation elements such as stages, chairs, and tables.
Perform groundskeeping, minor maintenance, janitorial work, and event setup and teardown.
Support City-wide events by constructing or deconstructing fencing, barricades, chairs, and stages and performing setup and teardown tasks.
Perform general landscaping, mowing, sweeping, edging, debris and litter removal, and painting.
Safely use and properly care for and maintain tools and equipment needed for assignments.
Perform additional duties as assigned.