Lactation Consultant

Vista Community Clinic•Vista, CA

2d•$31 - $40•Hybrid

About The Position

At Vista Community Clinic (VCC), we believe healthcare is more than medicine, it’s about hope, community, and impact. For over 50 years, we’ve been a leader in the community clinic movement, growing from a small volunteer-driven effort in Vista to a nationally recognized network of state-of-the-art clinics across San Diego, Orange, Los Angeles, and Riverside counties. Today VCC has 14 clinics serving over 70,000 patients annually, we continue our mission of delivering exceptional, patient-centered care where it’s needed most. As a private, non-profit, multi-specialty outpatient clinic, VCC provides more than healthcare, we provide opportunity. Here your skills are celebrated, your growth is supported and your work makes a difference. We know that our success is a direct result of the exceptional talents and dedication of our employees.

Requirements

IBCLC certification
Bilingual, English/Spanish
CPR certification (including BLS Child, Infant, Adult with one-time hands-on skills training)
Valid California driver’s license, current vehicle insurance, and reliable transportation to travel between sites for meetings and/or to gather information for reporting purposes; minimum two years’ driving experience; no more than 2 violations or a single ticket/accident value at more than 1 point on driving record
Experience working in prenatal, postpartum, pediatrics, or maternal-child health.
Experience/familiarity with computers, business e-mail, communication systems and internet search capabilities and proficient in Microsoft Office products, specifically Word and Excel
Strong interpersonal and organizational skills
Ability to interface with all levels of personnel in a professional manner, including people of all social, cultural and ethnic backgrounds and within the constraints of government funded programs
Effective verbal and written communication, including ability to conduct presentations
Ability to handle confidential materials and information in a professional manner
Excellent customer service skills and commitment to providing the highest level of customer satisfaction
Ability to maintain organized records and files; demonstrated ability to correctly file in alphabetical and numeric order
Ability and willingness to meet the organization’s attendance and dress code policies

Nice To Haves

Knowledge of CPSP, WIC, and community breastfeeding resources preferred.
Experience/familiarity with Practice Management and Electronic Medical Records systems, NextGen preferred

Responsibilities

Provide evidence-based lactation education, assessment and clinical support to pregnant and postpartum patients and their infants.
Promote successful infant feeding through individualized care, collaboration with the interdisciplinary healthcare team, patient education and timely follow-up while supporting patient care goals.
Perform comprehensive lactation assessment for prenatal and postpartum patients per CPSP protocols
Develop individualized feeding plans based on patient and infant needs
Assess infant feeding effectiveness, milk transfer, latch, positioning and maternal breastfeeding concerns
Coordinate breast pump orders through designated DME vendors, track order completion, obtain required documentation from providers, and ensure patients receive equipment in a timely manner.
Identify potential maternal or infant complications requiring referral to the medical provider
Refer patients to community resources and support groups as appropriate.
Assist with community outreach and breastfeeding promotion events.
Meet established productivity and documentation standards.
Provide services in-person and via telehealth as operationally needed
Counsel and educate on infant feeding, working with clinicians when necessary
Work with new parents to prevent and solve breastfeeding problems
Document and chart as necessary
Provide resources as needed
Interface with prenatal care staff, (i.e. clinicians, health educators, social worker) regarding care of patients
Call and reschedule patients who miss their appointments
Enhance professional growth and development through participation in educational programs, current literature review, in-service meetings and workshops
Support the vision, mission and goals, and demonstrate a commitment to the values, of the organization
Perform other duties as directed
Participate in and emphasize a team-based approach to care
Work with the assigned team coordinating care around the patient
Participate (as instructed by clinician) in evidence-based counseling/education (motivational interviewing, coaching) regarding disease management and unhealthy behaviors
Support patients and families in self-management, self-efficacy and behavior change
Communicate across the continuum of care – from internal staff, to third parties such as health plans, specialists, hospitals, and radiology facilities