Laboratory Technician

Eurofins USA Food Testing•Raleigh, NC

3d•Onsite

About The Position

The Laboratory Technician supports microbiology testing of food and dietary supplements. The role begins with training in sample accession, customer service procedures, discrepancy communication, problem solving, and use of the Eurofins Laboratory Information System (eLIMS). The technician weighs and prepares samples for basic USP and AOAC testing using proper aseptic technique, registers samples in accordance with KGD and local guidance, and conducts enumeration and detection testing for USP and AOAC microbiology samples. The role also involves applying GMP/GLP where appropriate and carrying out work safely and efficiently. The position requires regular attendance and punctuality, and includes other duties as assigned. Schedule: Monday through Friday, 1:00 p.m. to 9:30 p.m. Overtime, weekend, and holiday work may be required. The work involves potential exposure to food allergens and requires understanding hazardous-waste handling processes; job-specific waste-handling training is provided.

Requirements

A minimum of an Associate’s degree; experience may be substituted for education.
Working knowledge of computers.
Ability to identify and communicate client service needs.
Ability to learn new tasks.
Ability to think critically and solve problems quickly and efficiently.
Ability to reside within commuting distance of the Raleigh, North Carolina laboratory.
Ability to work for long periods sitting or standing at a computer.
Ability to lift approximately 35 pounds for short periods.
Ability to work around potential food allergens, including milk, tree nuts, peanuts, fish, and shellfish.
Ability to work overtime, weekends, and holidays as required.

Nice To Haves

A degree in a related science field is preferred.
Customer service skills, including attention to detail, accuracy, confidentiality, and communication skills, are preferred.

Responsibilities

Learn and perform sample accession tasks, including opening, registering, tracking, labeling, sending, and disposing of samples.
Learn to coordinate with client services to establish or update customer service procedures, with guidance as appropriate.
Communicate discrepancies to appropriate personnel and assist with problem solving.
Handle internal customer inquiries, solve problems with assistance, and contact internal clients for clarification as needed.
Learn and use the Eurofins Laboratory Information System (eLIMS) in daily duties.
Weigh and prepare samples for basic USP and AOAC testing.
Apply proper aseptic technique when preparing samples.
Register samples in accordance with KGD and local guidance.
Conduct enumeration and detection testing of USP and AOAC microbiology samples.
Apply GMP/GLP in areas of responsibility as appropriate.
Carry out activities safely and efficiently.
Maintain regular attendance and punctuality.
Perform other duties as assigned.
Work overtime, weekends, and holidays as required.
Understand hazardous-waste handling processes and complete on-the-job training for specific waste types in the work area.