About The Position

UC Health is hiring a part-time Laboratory Technician in the phlebotomy department at University of Cincinnati Medical Center. The position works second shift and collects specimens using venipuncture, skin puncture, or other special collection techniques. It also receives and accessions specimens into the Laboratory Information System (LIS) and performs pre-analytic specimen processing. The technician provides appropriate communication and care to patients and families, follows patient identification and blood collection protocols, and prioritizes timely specimen collection and transport. Processing duties include checking specimen and demographic information, preparing specimens for testing or shipment, delivering and storing specimens, and monitoring pending orders. The role also includes customer service, clerical tasks, training associates or students, and following safety and department policies.

Requirements

  • High school diploma or GED.
  • Completion of a formal phlebotomy training program or externship.
  • Ability to read and comprehend written information.
  • Ability to perform a variety of duties effectively and efficiently in a stressful, fast-paced environment.
  • Ability to provide effective customer service in accordance with hospital RITE values.

Nice To Haves

  • Phlebotomy experience.
  • Knowledge of specimen requirements.
  • Familiarity with laboratory terminology and expected laboratory turnaround times.
  • Keyboarding skills.
  • Phlebotomy certification.

Responsibilities

  • Communicate appropriately with patients and families, provide clear instructions, account for relevant patient needs, and respond appropriately to behavioral health concerns, physical limitations, and signs of abuse or neglect.
  • Collect laboratory specimens by venipuncture, skin puncture, or other special collection technique, following patient identification and blood collection protocols.
  • Prioritize specimen collection and transport, monitor the Mobile Care Phlebotomy System, communicate uncompleted collections, and adjust assignments to complete pending orders in a timely manner.
  • Clean and stock the phlebotomy cart or tray and workstation at the end of the shift.
  • Accession specimens into the Laboratory Information System (LIS), verify demographic information, confirm proper specimens and electronically ordered specimens, and enter collection information as needed.
  • Process specimens by centrifuging, aliquoting, stabilizing for transport, measuring volume, assessing specimen adequacy, and preparing specimens for shipment to reference laboratories.
  • Account for specimens at the end of the shift, deliver specimens to testing departments, store specimens in the specimen retrieval database, and retrieve samples as needed to complete testing.
  • Answer phone inquiries in accordance with hospital RITE values and provide excellent customer service.
  • Train associates and students in phlebotomy and specimen-processing tasks.
  • Follow safety policies throughout specimen collection, transportation, and processing; complete mandatory competencies and training, review and comply with department and hospital policies, and participate in staffing meetings.
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