Laboratory Support Services Supervisor - Tues-Sat, 8:00am-4:30pm

Eurofins•Lenexa, KS

About The Position

The Laboratory Support Services Supervisor oversees the day-to-day operations of specimen management, accessioning, and administrative functions in the clinical laboratory. The role provides direction and assistance to associates, ensures appropriate staffing and up-to-date training, monitors productivity and quality metrics, and identifies and implements process improvements. The supervisor also contributes to departmental planning, hiring, performance management, and continuing education while ensuring adherence to laboratory safety policies. The position is scheduled Tuesday through Saturday, 8:00 a.m. to 4:30 p.m. It requires flexibility to work different hours or days, including weekends, outside the normal schedule when necessary. The work involves handling potentially infectious human blood and body fluids with appropriate PPE, laboratory activities, and extended use of office equipment and a computer. Candidates must have the legal right to work in Lenexa, Kansas without employment visa sponsorship. Successful candidates must pass a drug screen and background check.

Requirements

High school diploma or equivalent required.
Ability to safely work with potentially infectious human blood and body fluids using appropriate personal protective equipment.
Experience working on automated and manual platforms.
Goal-oriented, with strong time management, organizational skills, and attention to detail.
Excellent interpersonal skills and ability to interact effectively and work efficiently with people at all levels of an organization.
Excellent verbal and written communication skills, including the ability to interact with other departments.
Ability to solve problems effectively and make sound independent decisions.
Flexibility in schedule, working hours, and days, including weekends, when necessary.
Physical dexterity to use hands, arms, and shoulders repetitively to operate a keyboard and other office equipment, use a telephone, and access file cabinets and items stored at various levels, including overhead.
Ability to speak and hear well enough to communicate clearly in person, by telephone, and in group settings.
Ability to stand for extended periods in the laboratory, including four or more hours as necessary.
Ability to lift and move items weighing up to 25 pounds; assistance is advised for items weighing more than 25 pounds.
Physical dexterity to move frequently around laboratory equipment and instrumentation.
Ability to continuously operate a personal computer for extended periods, including four or more hours.
Mental acuity to collect and interpret data, evaluate and reason, define problems, establish facts, draw conclusions, and make judgments and decisions.
Must pass a standard pre-employment drug screen and background check.
Must have the legal right to work in Lenexa, Kansas without requiring employment visa sponsorship, unless approved by HR and supporting parties.

Nice To Haves

Bachelor of Science or Bachelor of Arts degree preferred.
Two years of experience in a high-complexity laboratory setting preferred.
Two years of supervisory experience preferred.

Responsibilities

Oversee daily operations of clinical laboratory support functions, including specimen management, accessioning, and administrative work.
Provide overall direction and assistance to associates.
Administer work schedules, review and approve associate time sheets, and ensure appropriate staffing.
Ensure support associates are current with required training and competency assessments.
Monitor department productivity and ensure appropriate quality metrics are met.
Identify inefficiencies in processes, workflow, and throughput, and implement improvements to minimize waste.
Interview and select candidates for open positions when needed.
Develop plans proactively to meet future departmental needs, objectives, and systems.
Coach associates through performance improvements and help make hiring and termination decisions.
Participate in developing department goals, objectives, and systems.
Participate in continuing education.
Ensure adherence to laboratory safety policies.
Perform other duties as assigned by management.