Laboratory Site Manager, Geisinger Campus

St. Luke’s University Health Network•Orwigsburg, PA

About The Position

The Laboratory Site Manager manages the administrative, fiscal, technical, and human resources activities associated with the 24-hour operation of a hospital laboratory and related laboratory services. The manager is ultimately responsible for regulatory compliance and site inspections and serves as the liaison between the clinical laboratory, hospital units, and laboratory outreach services. The role may cover a maximum of two individual sites and includes performing laboratory testing as scheduled while maintaining competency in at least one workbench assignment.

Requirements

  • Bachelor’s degree in chemical or biological science or medical technology from an accredited institution.
  • ASCP eligible.
  • At least five years of clinical laboratory experience.

Nice To Haves

  • Master’s degree preferred.
  • At least two years of supervisory experience preferred.

Responsibilities

  • Supervise site staff, including selection, training, orientation, continuing education, performance evaluation, and recommendations regarding personnel actions; coordinate clinical rotations for students and interns.
  • Collaborate with the Laboratory Quality team to design and implement a quality management program that documents performance and resolves system problems and service complaints.
  • Work with network laboratory managers and technical specialists to ensure site policies and procedures comply with network requirements and accrediting and licensing agency standards.
  • Oversee regulatory compliance and site inspections.
  • Ensure proficiency testing meets accrediting agency standards and that appropriate follow-up and resolution are completed.
  • Coordinate method and instrument evaluations with network laboratory managers and technical specialists.
  • Supervise instrument maintenance and ensure resources are available to troubleshoot technical and instrument-operation issues.
  • Prepare daily work schedules, maintain adequate staffing, adjust staffing for unscheduled needs, and manage FTE productivity.
  • Assume financial accountability for revenue, compliance, work queues, and site capital needs; explain budget variances in STRATA; maintain cost-effective inventory and efficient use of resources and procedures.
  • Perform laboratory tests according to established protocols as scheduled and maintain competency in at least one workbench assignment.
  • Maintain effective department communication through site meetings and meetings with the Laboratory Medical Director, Laboratory Administrator, and entity leadership.
  • Serve on hospital and laboratory committees.
  • Delegate responsibilities and duties so the site operates smoothly during the manager’s absence.
  • Assist LIS analysts with computer problems, maintain site computer operations, and ensure staff competency in downtime procedures.
  • Maintain confidentiality of materials handled within the Network or entity and ensure proper release of information.
  • Perform other related duties as assigned.
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