Laboratory Services Coordinator

Trinity Health • Pontiac, MI

2d • Onsite

About The Position

This position is responsible for coordinating the efficient operation of specimen reception and the successful provision of phlebotomy services in the inpatient environment and the onsite outpatient draw stations. The coordinator will participate in quality monitoring, ensuring the work flow processes are efficient and designed in a manner that is consistent with excellent customer service. Assists the phlebotomy supervisor in ensuring that the phlebotomist are properly trained and in determining their competency. The position is responsible for coordinating phlebotomy orientation of new nursing personal.

Requirements

• Certification in phlebotomy through the American Society of Phlebotomy Technicians or American Society of Certified Phlebotomists required or within 12 months from date of hire.
• Current Heart Saver (HS) certification.
• Organization and time management skills.
• Working knowledge of Microsoft Office.
• Extensive ability to work with a team so as to solicit cooperation and compliance.
• Ability to train and mentor in an encouraging environment.
• Strong oral and written communication skills.
• Good understanding of laboratory operations, terminology, methodology, and logistics in a clinical laboratory.
• Excellent customer service orientation skills necessary to deal effectively with various levels of hospital personnel, outside customers and community groups.
• Two years experience in a hospital laboratory related experience or direct patient care work involving phlebotomy in a health care setting.

Nice To Haves

• Associates degree in medical technology or related health care degree preferred or equivalent work experience.
• Previous experience in lab outpatient area preferred.

Responsibilities

• Coordinating the efficient operation of specimen reception.
• Successful provision of phlebotomy services in the inpatient environment and onsite outpatient draw stations.
• Participating in quality monitoring.
• Ensuring work flow processes are efficient and designed in a manner consistent with excellent customer service.
• Assisting the phlebotomy supervisor in ensuring phlebotomists are properly trained and determining their competency.
• Coordinating phlebotomy orientation of new nursing personnel.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree