Laboratory Sample Custodian

Paracel Laboratories•Hamilton, ON

4d•CA$19 - CA$21•Onsite

About The Position

We are currently recruiting for a full-time Sample Custodian individual to be our frontline liaison between our clients and lab operations at our Hamilton Laboratory. Working within the Sample Management group, and in conjunction with our entire service team, the individual will oversee the life cycle of the samples. The ideal candidate for this role is detail-oriented, a strong communicator, and a team player with superb data entry skills. This is a full-time, permanent role.

Requirements

Minimum High School Diploma
Effective communication skills with the ability to establish and maintain productive work relationships with various levels of staff, to support sample management process.
Organized and keen attention to detail.
Very good computer skills – MS office.
Demonstrated initiative, detail-oriented with a positive attitude and ability to multi-task.
A proven customer service orientation with a style that demonstrates timely response.
Quick learner, effective problem solver and demonstrates ability to follow procedures.
Ability to work effectively and independently in a fast-paced environment.
Must be physically capable of lifting moving boxes and or coolers up to 50lbs on occasion.

Nice To Haves

Post secondary education is desired, but not essential.
Experience in Inventory Control or Materials Management would be considered an asset.
Data Entry experience an asset.
Lab experience is not essential and training will be provided.

Responsibilities

Unpack and inspect client and courier-delivered samples to ensure integrity and verify details (e.g., chain of custody, sample IDs, preservation, temperature, and hold times).
Greet client walk-ins and answer incoming phone calls, providing assistance or directing inquiries as needed.
Communicate with clients to assist with sample submissions, inquiries, and issues.
Use the Laboratory Information Management System (LIMS) for sample login, label generation, work order reports, and sample tracking.
Label sample containers accurately and distribute them to designated laboratory areas.
Inspect and collect samples from after-hours sample lockers.
Work closely with Account Managers to verify login information and resolve submission discrepancies.
Perform sample pre-treatment as required.
Prepare field supplies for clients (e.g., containers, sampling media, coolers, field QC supplies, chain of custody forms, sampling guidance documents).
Manage inventory of field supplies, including containers, media, filters, preservatives, chain of custody forms, coolers, and ice packs.
Handle shipping of sample containers to clients and the transfer of samples to other locations or subcontractors.
Coordinate with lab supervisors regarding priority samples or those with special requirements.
Manage sample storage, retrieval, and disposal as delegated by the Lab Manager.
Comply with company QA/QC protocols and Health & Safety policies.
Perform other tasks as assigned or dictated by the position.