Laboratory Manager - Blood Bank

Labcorp•Southfield, MI

18h•Onsite

About The Position

Labcorp is seeking a Clinical Laboratory Manager to join its team at Henry Ford Providence in Southfield, Michigan. The manager oversees the technical and non-technical daily operations of the Blood Bank department and is responsible for its staffing, service levels, regulatory compliance, quality, and workplace safety. The role manages and develops departmental staff, including laboratory supervisors, and supports effective communication across the department and with organizational leadership, clients, and other stakeholders. The manager also helps develop and implement laboratory procedures and equipment and methods, investigates deviations and ensures corrective action, and maintains technical knowledge in the assigned laboratory department. This leadership opportunity includes facilitating innovation, managing change, and building teams to support high-quality clinical diagnostic testing. The schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m. Benefits are available to employees regularly scheduled to work 20 or more hours per week, subject to the terms described in the posting.

Requirements

Bachelor’s degree in chemical or biological science, clinical laboratory science, or medical technology; applicable science credits from a non-traditional degree may satisfy the education requirement if they meet CLIA standards.
At least 3 years of experience as a technologist in a clinical diagnostics laboratory.
At least 2 years of supervisory experience managing several direct reports.
Strong working knowledge of CLIA, CAP, and relevant state regulations.
Understanding of laboratory operations, policies, and procedures.
Proven ability to train and develop technical and non-technical employees.
Ability to solve problems and provide solutions with minimal supervision.
Proficiency with Laboratory Information Systems and Microsoft Office.
Strong written and verbal communication skills.
High attention to detail and strong organizational skills.
Comfort making decisions in a changing environment.
Ability to meet the physical requirements of the position.
Ability to pass a standardized color blindness test.

Nice To Haves

ASCP Blood Bank Specialist Certification.
At least 4 years of experience managing a team of supervisors, managers, or other people leaders.
At least 5 years of Blood Bank experience.

Responsibilities

Direct daily technical and non-technical operations of the Blood Bank department.
Manage departmental staffing and production schedules, ensuring adequate coverage and appropriate use of overtime; adjust as needed.
Directly supervise, train, and mentor laboratory supervisors and take responsibility for departmental staff.
Ensure the laboratory meets client needs and corporate service metrics, including turnaround-time targets.
Resolve client inquiries and operational issues in a timely manner in consultation with relevant medical, technical, quality, laboratory, discipline, and corporate operations leaders.
Ensure compliance with corporate, state, and federal requirements related to personnel safety, testing quality, and professional conduct, including CAP, CLIA, state, and ISO requirements.
Assist in developing and implementing laboratory procedures and installing equipment and methods.
Recruit and hire qualified employees and manage staff performance, training, and development.
Ensure effective communication with leadership, clients, sales, corporate operations, direct reports, and departmental staff.
Conduct departmental meetings and ensure appropriate internal communication.
Investigate deviations from established procedures and ensure effective corrective action.
Maintain technical knowledge in the assigned laboratory department(s).
Maintain a clean and safe work environment.
Oversee clinical laboratory testing operations and administration, and create, implement, and manage policies, procedures, and practices for optimal laboratory performance.