Laboratory Manager - Blood Bank

Labcorp•Southfield, MI

1d•Onsite

About The Position

Labcorp is seeking a Clinical Laboratory Manager to join its team at Henry Ford Providence in Southfield, Michigan. The role oversees the daily technical and non-technical operations of the Blood Bank department and the administration of clinical laboratory testing. The manager creates, implements, and manages policies, procedures, and practices to support optimal laboratory performance, service quality, and regulatory compliance. This leadership role includes managing and developing staff, facilitating innovation and change, and fostering teamwork.

Requirements

Bachelor’s degree in a chemical or biological science, clinical laboratory science, or medical technology; non-traditional degrees with applicable science credits meeting CLIA standards may also satisfy the education requirement.
At least 3 years of experience as a technologist in a clinical diagnostics laboratory.
At least 2 years of supervisory experience managing several direct reports.
Strong working knowledge of CLIA, CAP, and relevant state regulations.
Understanding of laboratory operations, policies, and procedures.
Demonstrated ability to train and develop technical and non-technical employees.
Ability to solve problems and provide solutions with minimal supervision.
Proficiency with Laboratory Information Systems and Microsoft Office.
Strong written and verbal communication skills.
Strong attention to detail and organizational skills.
Comfort making decisions in a changing environment.
Ability to handle the physical requirements of the position.
Ability to pass a standardized color blindness test.

Nice To Haves

ASCP Blood Bank Specialist Certification.
At least 4 years of experience managing a team of supervisors, managers, or other people leaders.
At least 5 years of Blood Bank experience.

Responsibilities

Direct the daily technical and non-technical operational activities of the Blood Bank department.
Manage departmental staffing and monitor production schedules to ensure adequate coverage and appropriate use of overtime, adjusting as needed.
Supervise, train, and mentor laboratory supervisors, and take responsibility for departmental staff.
Ensure the laboratory meets client needs and corporate service metrics, including turnaround-time targets.
Resolve client inquiries and operational issues in consultation with medical and technical directors, quality assurance, other laboratory managers, discipline directors, laboratory directors, or corporate operations.
Ensure compliance with corporate, state, and federal requirements, including CAP, CLIA, and ISO standards, as they relate to personnel safety, testing quality, and professional conduct.
Assist with developing and implementing laboratory procedures and installing equipment and methods.
Recruit and hire qualified staff, manage performance, and support employee training and development.
Maintain effective communication with leadership, clients, sales, corporate operations, direct reports, and departmental staff.
Conduct departmental meetings and ensure appropriate communication within the department.
Investigate deviations from established procedures and ensure effective corrective action.
Maintain technical knowledge in assigned laboratory departments.
Maintain a clean and safe work environment.
Oversee clinical laboratory testing operations and administration, and create, implement, and manage policies, procedures, and practices for optimal laboratory performance.