Laboratory Manager, Newborn Screening Ontario, Permanent Full-Time (1.0)

CHEO • Ottawa, ON

6d • CA$59 - CA$69 • Onsite

About The Position

The Newborn Screening Ontario (NSO) Laboratory Manager works in collaboration with medical/scientific and other NSO staff and program partners to ensure effective delivery of screening and diagnostic laboratory services. CHEO is one of the few stand-alone, global leaders in pediatric health and is home to more than 6,500 staff, clinicians, scientists and researchers, as well as volunteers – all of whom work together to help children and youth achieve their best lives. Within its own walls and through partnerships with community providers, CHEO has transformed from a 20th century acute care hospital into a 21st century integrated child and youth health system. Ranked in the top 1% of Canadian hospitals for the digitization of its clinical infrastructure, CHEO combines excellence in clinical care, research, and education to advance seamless care that’s provided where, when, and how it is needed. CHEO's Research Institute is dedicated to world-class clinical, translational, and basic science research covering a wide range of children’s health concerns. CHEO has been named Canada’s best health-care employer by Forbes in 2024, 2025 and 2026 and is ranked second among Canadian hospitals on its list of Canada’s Best Employers for multiple consecutive years. For the 14th consecutive year in a row, the editors of Canada's Top 100 Employers has recognized CHEO as a top employer in the National Capital Region. Every year CHEO helps more than 500,000 children and youth from Eastern Ontario, western Quebec, Nunavut and Northern Ontario.

Requirements

• Criminal Record Check (CRC) (Essential)
• Current registration as an active technologist with the CMLTO and license in the relevant disciplines or equivalent qualifications with recognition from the CMLTO Essential)
• College Diploma and/or Bachelor of Science (Essential)
• Comprehensively use relevant computer technology (Essential)
• Demonstrated ability to ensure timely completion of tasks by adjusting priorities as required (Essential)
• Communicate effectively and concisely, both orally and in writing (Essential)
• Deal effectively with internal and external customers (Essential)
• Working knowledge of applicable occupational health and safety legislation; general knowledge of corporate/departmental policies and procedures related to health and safety (Essential)

Nice To Haves

• Bilingual (English/French) (Preferred)

Responsibilities

• Participating in the development of NSO goals, objectives and strategies and actively supporting and working toward the implementation of NSO strategies
• Enabling effective communication between NSO leadership and laboratory staff as well as between the laboratory and other NSO teams
• Acting as a liaison and representing the interests of NSO and/or CHEO by participating on committees, establishing networks and building partnerships within CHEO and with other external laboratories and partners
• Compiling, interpreting, evaluating, and documenting NSO laboratory statistics and quality metrics
• Promoting an effective working environment that enhances quality, with emphasis on safety, professional ethics, effective communication, and team participation
• Effectively managing human resources including: hiring and scheduling staff, managing staff attendance and performance, conducting performance appraisals and dealing with performance related issues, imposing discipline and recommending terminations, ensuring compliance with health and safety regulations and ensuring staff have the required resources to carry out their functions
• Monitoring laboratory budgeting and expenses
• Ensuring that laboratory staff follow the standards of practice as outlined by their professional college or training program and are accountable for their actions
• Maintaining competence through educational learning activities
• Supporting professional development and learning opportunities for laboratory staff
• Performing work and ensuring that others perform work in accordance with the provisions of the Occupational Health and Safety Act and Regulations and CHEO corporate/departmental policies and procedures

Benefits

• competitive salary and comprehensive benefits package
• unique culture that fosters dedication, communication, respect and teamwork
• place where your opinions will be respected, contributions valued and your initiatives rewarded
• family-friendly environment that supports you and your own family, as well as the children, youth and families we serve
• chance to grow — personally and professionally — through our comprehensive orientation program and on-the-job learning
• support for continued education and learning
• potential for a relocation reimbursement benefit
• truly unique work environment

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree