Laboratory Logistics Analyst

IFF • Rochester, NY

1d • Onsite

About The Position

IFF is a global leader in flavors, fragrances, food ingredients, and health & biosciences, delivering sustainable innovations that elevate everyday products. The Global Operations team ensures excellence in execution, from request to receipt, delivering quality, safety, and efficiency across the bioscience organization. This is an on-site role based in Rochester, NY. The position offers the opportunity to be part of a creative, solution-oriented team where individuals can achieve greatness and make a real impact. The company emphasizes that potential is inspiration and encourages employees to grow their careers.

Requirements

• Associate’s degree or equivalent technical, vocational, or trade education.
• At least 3 months of relevant experience; 1+ year preferred in logistics, laboratory operations, or regulated environments.
• Strong attention to detail with excellent organizational, planning, and multitasking capabilities.
• Ability to work independently while collaborating effectively across cross-functional teams.
• Working knowledge of safety, quality, and compliance requirements in logistics or laboratory settings.
• Comfort working 100% onsite and availability to respond to system alarms during regular and off hours.
• Proficiency with computer systems and databases, including SAP, SharePoint, Office 365 (Excel preferred), and logistics software.
• Clear and professional communication skills, with the ability to document, escalate, and resolve issues efficiently.

Nice To Haves

• Hands-on experience with liquid nitrogen systems or cold-chain logistics.
• Familiarity with international shipping documentation, customs processes, and biological material transport.
• Experience supporting continuous improvement initiatives, database optimization, or operational efficiency projects.

Responsibilities

• Coordinate end-to-end fulfillment, packaging, and shipment of microbiological cultures, ensuring on-time, compliant global deliveries.
• Support and maintain liquid nitrogen storage systems and vapor phase shippers critical to culture preservation and distribution.
• Manage inventory, sample tracking, and logistical planning for long-term, temperature-controlled culture storage.
• Ensure compliance with safety procedures, quality standards, and domestic and international shipping regulations.
• Act as a key liaison with internal stakeholders, shippers, couriers, customs brokers, and receiving sites to resolve logistical issues.
• Monitor shipments in transit and proactively troubleshoot delivery or customs-related challenges.
• Contribute to the stability and continuity of Culture Collection operations during ongoing and future relocation efforts.
• Participate in routine equipment upkeep, calibrations, and preventative maintenance activities.

Benefits

• Competitive hourly compensation
• Comprehensive benefits
• Opportunities to contribute to strategic initiatives and future site transitions within Global Quality Technical.
• A culture that empowers you to act like an owner and grow your career at IFF.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree