Laboratory Information Systems Analyst HRA-816

San Benito Health Care District•Hollister, CA

11d

About The Position

The Laboratory Information Systems Analyst supports the Laboratory Information Systems and Billing Supervisor in maintaining, configuring, optimizing, testing, validating, and supporting the laboratory information system and related applications. The role serves as a technical resource for laboratory information systems, interfaces, data reporting, and laboratory workflow optimization, collaborating with laboratory leadership, Section Leads, testing personnel, Information Technology, vendors, and hospital departments to support reliable operations and applicable regulatory compliance. This role focuses on laboratory informatics and technical LIS functions and has no supervisory responsibility for laboratory personnel. The position also supports system configuration and maintenance, technical troubleshooting, interface and change testing, reporting and data analysis, user access controls, downtime and recovery processes, documentation, training, quality assurance, regulatory compliance, and accreditation readiness. Significant system issues, risks, workflow concerns, and requested changes are escalated to the Laboratory Information Systems and Billing Supervisor. Special projects may be assigned by that supervisor or the Director of Laboratory Services.

Requirements

Bachelor’s degree in Medical Technology, Clinical Laboratory Science, Biology, Information Systems, Healthcare Informatics, or a related field.
Experience working in a clinical laboratory, healthcare information systems environment, or laboratory informatics role.
Current California Clinical Laboratory License is highly preferred.

Nice To Haves

Current California Clinical Laboratory License.

Responsibilities

Support operation, maintenance, configuration, and continuous improvement of the laboratory information system under the direction of the Laboratory Information Systems and Billing Supervisor.
Maintain LIS tables, files, dictionaries, test definitions, reference ranges, result codes, comments, rules, and other assigned system parameters.
Work with Information Technology to troubleshoot, maintain, and optimize laboratory systems.
Provide technical and functional support for LIS issues reported by laboratory staff and other hospital personnel; assist with system, workflow, connectivity, and interface issue resolution.
Support interfaces among the LIS, hospital information system/electronic health record, laboratory instruments, middleware, reference laboratories, and other connected systems.
Assist in developing and executing testing plans for LIS, interface, software, form, format, rule, and other changes that may affect system functionality.
Test and validate LIS changes, upgrades, patches, new functionality, and instrument or system interfaces.
Support implementation of LIS updates, upgrades, enhancements, and new instrument or system interfaces.
Document system configuration, testing, validation, change control, troubleshooting, and implementation activities.
Monitor system performance and identify opportunities to improve workflow, data quality, efficiency, standardization, and automation.
Retrieve and analyze laboratory data and assist with reports, metrics, data extracts, and other information supporting departmental goals, quality initiatives, and operational decisions.
Assist with development and maintenance of laboratory reports and data tools while supporting data accuracy, integrity, and appropriate use.
Support user access, security, and other LIS controls in accordance with hospital policy and assigned authorization.
Assist with LIS downtime procedures, recovery activities, and business continuity processes.
Coordinate technical issues with Information Technology, LIS and instrument vendors, reference laboratories, and other appropriate resources.
Serve as a technical resource to Section Leads and laboratory personnel on LIS functionality and workflows.
Assist in developing and providing training when LIS, workflows, interfaces, or related applications are modified.
Support laboratory quality assurance, regulatory compliance, accreditation readiness, and survey activities related to LIS and associated documentation.
Maintain awareness of laboratory policies, procedures, and applicable requirements, including TJC, CLIA, and California requirements, as they relate to assigned LIS functions.
Escalate significant system issues, workflow concerns, risks, and requested changes to the Laboratory Information Systems and Billing Supervisor as appropriate.
Work on laboratory informatics projects or tasks assigned by the Laboratory Information Systems and Billing Supervisor or Director of Laboratory Services.