Laboratory Informatics Coordinator

GBMC HealthCare • Towson, MD

1d • $68,151 - $115,856 • Onsite

About The Position

Under minimal supervision, this position maintains and supports the Core Lab Information System, Instrument Interfaces, Information Systems Middleware and acts as a liaison between Core Lab Information System and Epic. Maintain standards to meet all guidelines as written by all regulatory agencies.

Requirements

• Bachelor’s degree in Medical Technology or the equivalent education, training and experience as defined by the regulations of CLIA
• 3 years in the use of related information systems and programs
• Knowledge of intranet and internet system maintenance
• Skill in ad hoc report writing
• Skill in written and oral communication
• Skill in providing customer service
• Skill in problem troubleshooting and resolution
• Skill in computer and advanced business and office productivity applications
• Able to multi-task
• Certification in medical technology by a recognized certifying agency (such as ASCP) or Industry Certification
• Some heavy lifting of computer equipment may be required.

Responsibilities

• Maintains IS middleware (Data Innovations Instrument Manager, TSM and Telcor) files/directories as observed in the middleware interfaces.
• Provides middleware support and education for better data use to include use of spreadsheets, presentation tools and simple databases.
• Assists with troubleshooting and resolving user identified system issues in conjunction with IS middleware and Epic health information system.
• Designs, participates in and assists with all LIS middleware system testing.
• Maintains compliance with all regulatory agencies.
• Provides, where appropriate, customer and user training and system documentation.
• Creates and updates procedures, competency and training checklists.
• Lead applicable user groups, implementation teams and actively participate in cross function/module groups or committees.
• Manages, validates and implements the auto-verification program (rule development) as it applies to both the Instrument Manager, TSM and Epic Information System.
• Identify areas of improvement and drive for more effective and efficient methods of operation.
• Assists in development, design and validation of current and new instrument interfaces.
• Work with cross-functional departments in resolving escalated issues.

Benefits

• Competitive salary
• generous paid time off
• Free parking
• Monthly MTA bus pass subsidy-85% paid by GBMC "if applicable"
• Company subsidized onsite fitness and wellness center "if applicable"
• Pre-paid tuition to pursue professional development, additional certifications, and degree programs
• Comprehensive health, dental, and vision coverage
• 401 (a) and 403 (b) retirement savings plan

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level