Laboratory General Supervisor

MainStreet Family Care•Wake Forest, NC

4d•Onsite

About The Position

MainStreet Family Care operates over 60 fast-growing urgent care clinics across Alabama, Florida, Georgia, and North Carolina. As we continue expanding access to high-quality healthcare in rural communities throughout the Southeastern U.S., our mission remains the same: quality care, close to home. Due to continued growth, we are seeking a Laboratory General Supervisor to join our clinical team in the Wake Forest, NC area. This role plays a vital part in delivering accurate, timely diagnostic results through high-complexity real-time PCR testing and other laboratory procedures that directly impact patient care. The Laboratory General Supervisor is responsible for all testing duties, quality standards, and MainStreet Family Care values. This position supports providers and lab techs by producing reliable laboratory results that enable efficient diagnosis and treatment.

Requirements

Medical laboratory certification, or a Bachelor's degree in chemical, biological, clinical, or medical laboratory science that is compliant with CLIA standards.
Two (2) years of clinical laboratory experience, including molecular or PCR-based testing
Proficiency in real-time PCR and molecular diagnostic techniques
Knowledge of high-complexity laboratory testing standards and CLIA requirements
Strong attention to detail and quality assurance practices
Ability to troubleshoot testing and equipment issues
Effective communication and teamwork skills
Ability to work efficiently in a fast-paced environment

Nice To Haves

Five (5) years of clinical laboratory experience
Experience performing high-complexity real-time PCR testing in a regulated laboratory environment
Experience in urgent care, primary care, or high-volume clinical settings

Responsibilities

Perform CLIA high-complexity, real-time PCR testing in accordance with established protocols and regulatory requirements
Collect, prepare, process, and analyze patient specimens
Accurately document laboratory results in the electronic medical record
Perform quality control procedures, calibration, and routine maintenance on laboratory equipment
Ensure compliance with CLIA, OSHA, HIPAA, and infection control standards
Prepare and manage specimens for internal and external testing as needed
Monitor laboratory inventory, reagents, and expiration dates
Identify, troubleshoot, and report testing discrepancies, equipment issues, or quality concerns
Maintain a clean, organized, and safe laboratory environment
Collaborate with providers and clinical staff to support efficient operations
Providing supervision for day-to-day test performance
Perform advanced molecular diagnostic testing in a growing healthcare organization
Make a direct impact on patient outcomes through accurate, rapid diagnostics
Support healthcare access in traditionally underserved communities