Laboratory Director, Eurofins Environment Testing Northern California - Air Toxics, Folsom, CA

Eurofins USA Environment Testing•Folsom, CA

About The Position

Eurofins Environment Testing is seeking a Laboratory Director to lead laboratory operations at its Northern California Air Toxics location in Folsom, California. The Director is responsible for daily operations, financial performance, quality, production, regulatory compliance, and customer service. This role leads personnel and equipment management, works toward positive operating margins and annual budget targets, and supports efficient delivery of services that meet client needs. The Director partners with Laboratory Managers, Group Leaders, the Business Unit Manager, Project Management, and corporate functions to set priorities, monitor financial and operational performance, control costs, achieve KPIs, and support business growth. The role oversees the implementation of technologies, methods, and systems; develops customer relationship and retention strategies; and provides technical and operational support in client discussions and negotiations. The position also builds a positive, safe, and high-performing workplace through staff development, coaching, training, performance management, succession planning, and workforce planning. In collaboration with HR and Quality Assurance, the Director supports fair and legally compliant employment practices, audit-ready processes, standard operating procedures, and compliance with corporate and regulatory requirements. The role leads continuous improvement in capacity, turnaround times, quality, customer satisfaction, cost-effectiveness, and efficiency, and develops contingency plans for operational disruptions.

Requirements

Bachelor’s or Master’s degree in a scientific field.
At least 7 years of environmental laboratory management experience.
Experience with laboratory operations and services.
Experience managing a team of at least 20 scientists and technicians.
Proven ability to manage business operations with profit-and-loss responsibility.
Expertise in VOC analysis under SW846 or EPA TO method guidelines.
Proficiency in GCMS techniques and instrumentation.
Strong leadership, initiative, team-building, decision-making, problem-solving, and delegation skills.
Ability to handle contracts and negotiations effectively.
Track record of improving laboratory efficiency and profitability.
Knowledge of federal and state employment laws.
Experience leading quality-system improvements, including audits and corrective-action plans.
Ability to engage key clients and discuss technical and business solutions.
Demonstrated leadership in both downsizing and business-growth scenarios.
Excellent communication and organizational skills and attention to detail.
Ability to work independently and collaboratively, with adaptability and a positive attitude.
Willingness to travel occasionally to other laboratory locations.
Authorization to work in the United States indefinitely without restriction or sponsorship.
Professional working proficiency in English, including the ability to read, write, and speak in English.

Responsibilities

Provide operational and administrative leadership for laboratory operations, with responsibility for efficiency, quality, compliance, and financial performance.
Drive revenue growth and profitability while controlling delivery costs and meeting turnaround-time, quality, and customer-service objectives.
Partner with Laboratory Managers, Group Leaders, and the Business Unit Manager to prioritize initiatives, review financial performance, implement cost controls, and meet KPIs and budget targets.
Oversee the implementation of new technologies, methods, and systems in production.
Lead and support the Project Management team and develop customer relationship and retention strategies.
Maintain customer relationships and support high-level client negotiations with technical expertise, operational insight, and strategic planning.
Foster a workplace culture emphasizing teamwork, accountability, safety, engagement, and professional development.
Coordinate staff development, coaching, training, performance management, and succession planning in collaboration with HR.
Conduct performance appraisals, recommend compensation adjustments within performance and budget guidelines, and take corrective actions as needed.
Coach and mentor Group Leaders and Supervisors to strengthen leadership and operational effectiveness.
Establish and monitor productivity, quality, and safety metrics; identify improvement opportunities and implement contingency plans when performance deviates from targets.
Lead health, safety, quality, ethics, and compliance initiatives and ensure company policies and regulatory requirements are communicated and followed.
Collaborate with Quality Assurance to develop, implement, and review standard operating procedures and maintain audit-ready processes.
Review financial performance with the Business Unit Manager, implement cost controls, provide monthly performance reports, and identify improvement opportunities.
Participate in workforce planning, recruitment, and interviews, and communicate the skills and competencies needed for operational requirements.
Collaborate with Finance, HR, IT, Sales, and corporate partners to align resources and adopt best practices.
Communicate company initiatives, goals, and expectations to employees.
Lead business operations focused on profitability, efficiency improvements, and automation.
Manage personnel and equipment; analyze and recommend staffing and equipment needs within budget constraints.
Design and implement production metrics to monitor performance, productivity, and profitability.
Develop contingency plans for equipment failures, staffing shortages, production backlogs, and sample-volume fluctuations.
Lead improvements to analytical capacity, turnaround times, quality performance, customer satisfaction, cost-effectiveness, and efficiency.
Supervise, mentor, and train staff and oversee performance evaluations.
Perform other duties and special projects as assigned.