Laboratory Assistant (Full Time)

North Country Healthcare•Berlin, NH
•$20 - $27

About The Position

The Laboratory Assistant performs phlebotomy, specimen processing, patient registration, and limited laboratory testing. The role obtains and processes specimens, performs assigned waived- and moderate-complexity laboratory tests, and may assist medical technologists or medical laboratory technicians with other tests, quality controls, and projects. It also includes patient-facing service, accurate order and result entry, specimen transport, equipment cleaning and disinfection, and adherence to safety, privacy, and compliance procedures.

Requirements

  • High school graduate or equivalent.
  • Familiarity with computer applications.
  • Technical aptitude and willingness to learn software applications used at AVH.
  • Pleasant disposition and ability to interact with the public.
  • Time management skills and attention to detail.
  • Critical-thinking and problem-solving skills.

Nice To Haves

  • Associate degree preferred.
  • One year of phlebotomy experience preferred.
  • Phlebotomy certificate desirable.
  • Knowledge of medical terminology desirable.
  • Clerical or secretarial experience preferred.
  • Phlebotomy experience preferred.

Responsibilities

  • Provide courteous, cooperative service to patients, families, visitors, volunteers, students, peers, and providers; anticipate service needs and address issues.
  • Collaborate within and outside the department, support performance improvement, follow through on commitments, and adapt to differing viewpoints and change.
  • Accept responsibility for personal actions, behavior, and decisions; comply with attendance and punctuality expectations.
  • Obtain specimens and independently perform laboratory tests in CLIA waived and moderate complexity categories.
  • Assist medical technologists or medical laboratory technicians with other tests, quality controls, and projects as assigned.
  • Perform phlebotomy, obtaining venous and capillary blood specimens as ordered.
  • Complete specimen processing paperwork, patient registration, order entry, and result entry accurately and promptly, including in Meditech.
  • Transport STAT blood work and specimens from the OR, and alert the Laboratory Technician to STAT testing.
  • Clean and disinfect equipment.
  • Assess patients for risk or potential neglect or abuse and make referrals as appropriate.
  • For Medicare patients, determine whether ordered tests meet medical necessity guidelines and obtain an Advanced Beneficiary Notice before specimen collection when indicated.
  • Consult with the ordering practitioner about a test diagnosis when needed.
  • Use general laboratory information system applications proficiently and maintain competencies, referring to Standard Operating Procedures when needed.
  • Maintain a safe environment and observe standard safety practices, especially standard precautions.
  • Process reference laboratory and pathology testing.
  • Perform breath alcohol testing and maintain current certification.
  • Collect urine drug screens and maintain current DOT certification.
  • Comply with patient privacy and HIPPA regulations and the phone usage policy at NCH.
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