Laboratory Assistant

HCA Healthcare • Gainesville, FL

11d • Onsite

About The Position

HCA Florida North Florida Hospital is hiring a Laboratory Assistant / Phlebotomist to perform non-technical laboratory functions under the supervision of a department supervisor, manager, or director. The role includes specimen collection, processing, referral-laboratory coordination, and patient registration. Duties must follow written procedures and regulatory requirements while supporting department goals for service, quality, compliance, financial performance, patient satisfaction, and a healthy work environment.

The assistant collects and prepares specimens from patients of different ages, performs clerical and registration tasks, and supports timely and accurate testing. The role also involves communicating with patients, families, coworkers, physicians, and other personnel; troubleshooting specimen and referral-testing issues; maintaining documentation; following safety, privacy, and security requirements; and completing assigned training. Availability to work during disasters is required.

Requirements

• At least 2 years of experience performing registration, clerical duties, and specimen send-out processing.
• Ability to work cooperatively with coworkers in a team environment.
• Excellent customer service practices.
• Ability to communicate accurately and promptly with personnel and customers.
• Follow safety, privacy, security, and company policies and standards.
• Complete assigned courses and training annually.
• Availability to work during disasters.

Nice To Haves

• Vocational or technical degree preferred.
• 1–3 years of experience in a clinical laboratory setting preferred.
• Phlebotomy, Medical Assistant, Paramedic, or EMT certification preferred.

Responsibilities

• Understand specimen collection and testing requirements, including specimen rejection criteria.
• Perform venipunctures and/or finger sticks on pediatric, neonatal, adult, and geriatric patients; perform infant heel sticks as required by the patient population.
• Use supplies appropriately and follow established procedures for patient identification and specimen collection based on test orders.
• Complete specimen collection documentation and educate patients and/or families about collection procedures.
• Use the computer information system for job functions and perform clerical duties such as faxing, answering phones, using the pneumatic tube system, and handling reports.
• Prioritize and plan work, review Outstanding Specimen Reports and pending collection or accessioning issues, and take appropriate action.
• Receive specimens into the laboratory information system and perform registration and order entry accurately and promptly when requested.
• Label and aliquot specimens according to established protocols and tests ordered; centrifuge specimens as appropriate.
• Prepare specimens for courier pickup, including any special instructions in physician orders, and discard specimens according to schedule.
• Perform assigned preventive maintenance and quality assurance procedures.
• Collect chain-of-custody drug specimens according to policy when required by the laboratory.
• Maintain records and documentation about specimen and other problems, take corrective action, and clean areas after emergency specimen spills.
• Assess referral-testing specimen requirements, troubleshoot specimen and order-entry issues, and process, sort, and prepare specimens for submission to referral laboratories.
• Monitor referred testing and outstanding referral-testing issues to help ensure results are received and made available to physicians within established turnaround times.
• Communicate and troubleshoot problem specimens promptly and, as needed, communicate with customers, floors, and physicians about problem or pending specimens.
• Follow safety policies and procedures, protect confidential information, adhere to security policies and standards, complete annual assigned courses and training, and be available to work during disasters.
• Interact cooperatively with coworkers, demonstrate customer service, and communicate technical information accurately and promptly.

Benefits

• Medical, prescription drug, dental, vision, behavioral health, and telemedicine benefits.
• Free counseling and referral services.
• Paid time off, paid family leave, long- and short-term disability coverage, and leaves of absence.
• 401(k) plan with a 100% match on 3% to 9% of pay, based on years of service.
• Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support, and financial wellbeing counseling.
• Tuition assistance, student loan assistance, certification support, dependent scholarships, and a partnership with Galen College of Nursing.
• Fertility and family-building benefits and adoption assistance.
• Life insurance and supplemental health protection plans.
• Auto and home insurance, legal counseling, identity theft protection, and consumer discounts.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed